Bolna

Bolna is an innovative open-source production framework designed to rapidly deploy large language model (LLM) based, voice-driven conversational applications. It empowers businesses to create intelligent voice AI Front Desk agents within minutes, capable of answering calls with a human-like tone, booking appointments, and sending emails, resulting in reduced costs, saved time, and enhanced customer experience (CX).

Key Features

1. 🗣️ 24/7 AI Receptionists
   Automated agents to handle all inbound calls around the clock.

2. 🚀 Quick Onboarding & Scaling
   Seamlessly integrate and expand front desk operations to manage every call effectively.

3. 🧩 Customizable Agent Creation
   Option to choose a pre-built agent or create a personalized one from the ground up.

4. 📚 Intuitive Knowledge Base
   Connect to CRM systems and upload documents to arm agents with essential information.

5. 🎙️ Voice Lab
   Access a variety of voices or craft a unique voice to represent your brand.

Use Cases

• Small Business:Bolna enables a small business to affordably implement a sophisticated AI receptionist, ensuring no call goes unanswered.

• Enterprise:Large companies can quickly deploy and scale AI agents to manage high call volumes and maintain customer satisfaction.

• Healthcare Practices:Healthcare providers use Bolna to schedule appointments and handle patient inquiries efficiently, even after hours.

Conclusion

Bolna is the future of voice-driven customer service, streamlining interactions and delivering tangible improvements in operational efficiency and customer satisfaction. Get started with Bolna today and revolutionize how your business communicates.

FAQs

1. Do I need experience with prompt engineering to use Bolna?
   No, while it's helpful, we provide demo agents and templates to get you started, with hands-on assistance included in enterprise plans.

2. Will the AI voice sound robotic or natural?
   We offer integrations with highly natural AI voices that deliver human-like conversations, with options to choose the best fit for your needs.

3. How do I obtain a phone number for my AI agent?
   If you have a Twilio or Plivo account, you can connect an existing number. Otherwise, we can assist you in purchasing one.