Kapture CX VS CX Genie

Let’s have a side-by-side comparison of Kapture CX vs CX Genie to find out which one is better. This software comparison between Kapture CX and CX Genie is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kapture CX or CX Genie fits your business.

Kapture CX

Kapture CX
Transforming customer experiences in Retail, BFSI, Travel, and Consumer Durables with hyper-personalized AI-powered customer support automation for large enterprises.

CX Genie

CX Genie
CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster

Kapture CX

Launched 2022-08
Pricing Model Paid
Starting Price
Tech used Google Analytics,Google Tag Manager,LinkedIn Insights,cdnjs,WordPress,Font Awesome,jQuery,Gzip,JSON Schema,OpenGraph,Apache
Tag Customer Service

CX Genie

Launched 2023-04
Pricing Model Freemium
Starting Price $14.99/month
Tech used Google Analytics,Google Tag Manager,Cloudflare CDN,Google Fonts,Next.js,Vercel,Gzip,HTTP/3,OpenGraph,Webpack,HSTS
Tag Customer Service,Customer Feedback

Kapture CX Rank/Visit

Global Rank 1195517
Country India
Month Visit 23596

Top 5 Countries

63.53%
11.32%
4.14%
3.96%
3.01%
India United States Indonesia United Kingdom Vietnam

Traffic Sources

2.41%
1.17%
0.11%
5.37%
60.34%
30.42%
social paidReferrals mail referrals search direct

CX Genie Rank/Visit

Global Rank 1171718
Country United States
Month Visit 19074

Top 5 Countries

40.79%
18.1%
15.02%
11.14%
3.38%
United States Italy Vietnam India Czech Republic

Traffic Sources

5.9%
1.66%
0.18%
8.35%
32.28%
50.45%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Kapture CX and CX Genie, you can also consider the following products

Kustomer - With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

PrimeCX AI - Built for brands who want to offer instant, accurate, and 24/7 customer support, along with continuous lead generation and appointment scheduling, all without the need to hire additional agents while enhancing the customer experience.

CCXai - Elevate customer engagement with CCXai, an AI-powered platform that unifies communication, empowers agents, and provides actionable insights.

Kapiche - Get instant, actionable insights from customer feedback with Kapiche. Our AI finds hidden patterns to slash churn & boost growth.

Kore.ai - Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

More Alternatives