Macha vs Shopify Sidekick Comparison in 2025

Macha

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Enhance customer support and streamline processes with Macha, an AI-powered software for Shopify stores. Get real-time order tracking and personalized assistance based on customer data.

Shopify Sidekick

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Harness the power of AI designed for commerce with Shopify Magic, a suite of free AI-enabled feature

Macha

Launched	2022-09
Pricing Model	Freemium
Starting Price
Tech used	Google Analytics,Google Tag Manager,Progressive Web App,Apache
Tag	Customer Service

Shopify Sidekick

Launched	2023
Pricing Model	Free Trial
Starting Price
Tech used	Cloudflare CDN,HTTP/3,OpenGraph,HSTS
Tag	Content Creation,Seo Content

Macha Rank/Visit

Global Rank	1402754
Country	Canada
Month Visit	20796

Top 5 Countries

17.24%

8.73%

8.25%

7.57%

6.06%

Canada Vietnam United States India Pakistan

Traffic Sources

9.69%

0.98%

0.19%

9.23%

37.83%

41.54%

social paidReferrals mail referrals search direct

Shopify Sidekick Rank/Visit

Global Rank	191
Country	United States
Month Visit	124797387

Top 5 Countries

34.47%

7.25%

4.64%

4.32%

4.07%

United States United Kingdom Canada Australia India

Traffic Sources

75.37%

11.61%

6.71%

2.82%

2.79%

0.69%

Direct Search Referrals Mail Social Paid Referrals

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Macha and Shopify Sidekick, you can also consider the following products

ChatQ - Enhance customer support on your Shopify website with ChatQ. It automates inquiries, provides order updates, and retrieves product information.

SmartBot - Advanced AI-powered SmartBot: Enhance sales, elevate satisfaction, and streamline operations

Tak.chat - GPT-4o assistant trained with your data, seamlessly integrated into an e-commerce store.

VanChat - VanChat is an AI-powered shopping assistant for Shopify that enhances customer interactions by automating responses, personalizing recommendations, and driving sales through proactive engagement.

BestChat - Boost Shopify sales with SmartBot! AI-powered chatbot delivers 24/7 support, personalized recommendations, and 68% revenue growth. 96+ languages, 190+ countries.