SureSteps VS FirstSupport

Let’s have a side-by-side comparison of SureSteps vs FirstSupport to find out which one is better. This software comparison between SureSteps and FirstSupport is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SureSteps or FirstSupport fits your business.

SureSteps

SureSteps
A unique, personalized approach to documentation that turns into a complete support system at the click of a button.

FirstSupport

FirstSupport
FirstSupport gives customer support teams superpowers by automating translation, information retrieval, insights reports, tagging, and more.

SureSteps

Launched 2023-01
Pricing Model Freemium
Starting Price $11 / user / month
Tech used WordPress,Google Fonts,jQuery,Gzip,RSS,Webpack,HSTS,OpenResty
Tag

FirstSupport

Launched 2023-9
Pricing Model Paid
Starting Price
Tech used Cloudflare CDN,Next.js,Gzip,HTTP/3,Webpack
Tag Customer Service,Response Generators

SureSteps Rank/Visit

Global Rank 14459176
Country
Month Visit 518

Top 5 Countries

56.88%
33.85%
9.27%
Thailand India Hong Kong

Traffic Sources

78.5%
21.5%
0%
Social Mail Search

FirstSupport Rank/Visit

Global Rank 0
Country Mexico
Month Visit 249

Top 5 Countries

100%
Mexico

Traffic Sources

5.21%
1.13%
0.21%
12.69%
46.55%
32.93%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing SureSteps and FirstSupport, you can also consider the following products

Scribe AI - Automate how-to guides & SOPs instantly with Scribe. Capture any process for AI-generated steps, screenshots & smart data redaction.

SAMMY - SAMMY: AI creates user walkthroughs, docs & tests your UI. Auto-updates keep your users happy.

Guidde AI - Create professional, step-by-step how-to video guides 11x faster with Guidde's AI. Streamline onboarding, support, and feature adoption.

HelpDocs - HelpDocs powers AI-ready knowledge bases for modern support. Deliver instant, accurate answers from your verified content & empower customer self-service.

DocUp - Get the most out of your content and documentation — let AI answer your customers’ questions for you! Use it as a chatbot or integrate it directly with your own support solutions.

More Alternatives