What is Fluidworks?
Fluidworks Onbi delivers voice-guided, operator-like onboarding that significantly boosts user activation and product adoption for SaaS platforms. It solves the critical challenge of scaling personalized user guidance, ensuring first-time users quickly become power users without adding overhead to your customer success team.
Key Features
🗣️ Voice-Guided Interaction & Cursor Control: Onbi provides a truly human-like onboarding experience by narrating steps in studio-quality voice (sub 500ms latency) and precisely controlling the user's cursor. This mimics a live screen share, offering clear, immediate guidance without the need for scheduling.
🧠 AI-Powered UI Understanding: The agent meticulously crawls your UI, learning every screen, variant, and edge-case to construct "click-perfect" playbooks. This deep understanding allows Onbi to guide users with the precision and insight of your top Customer Success Managers.
🎯 Dynamic Personalization: Tailor onboarding flows to individual users by leveraging existing CRM and CDP data. Onbi dynamically adapts its guidance based on role, plan, and lifecycle stage, making every interaction highly relevant and impactful.
↩️ Intelligent Error Recovery: Even if users deviate from the intended path, Onbi intelligently detects off-script clicks and seamlessly reroutes them. This ensures a frictionless learning experience, keeping users engaged and on track without frustration.
🛠️ Self-Service Playbook Editor: Empower your marketing or customer success teams to update onboarding steps in minutes, without requiring developer intervention. This agility allows for rapid iteration and optimization of your onboarding strategy.
Use Cases
Fluidworks Onbi empowers your team to drive user success across various critical touchpoints:
Accelerating New User Activation: Quickly onboard new subscribers by guiding them through initial setup, crucial feature discovery, and their first "aha!" moment, significantly reducing time-to-value and improving retention.
Driving Deeper Feature Adoption: Move users beyond basic functionality by introducing advanced features and complex workflows through adaptive, personalized guidance, transforming first-time users into power users.
Scaling Customer Success & Support: Automate personalized product walkthroughs that mimic a human CSM, allowing your support team to focus on complex issues while Onbi handles routine onboarding, common queries, and feature education at scale.
Why Choose Fluidworks Onbi?
Fluidworks Onbi offers a distinct approach to user onboarding, designed to deliver tangible results for product-led teams:
Human-like Engagement, Scaled: Unlike static tutorials or basic tooltips, Onbi offers a dynamic, voice-first experience with real cursor control. It's like having your best CSM available 24/7, making onboarding feel personal, engaging, and highly effective, not merely automated.
Built on Deep UI Intelligence: Onbi doesn't just follow pre-defined scripts; it deeply understands your product's UI, including all variants and edge cases. This enables truly "click-perfect" guidance and robust real-time error recovery, ensuring a smooth and confident user journey even when users stray.
Proven Impact on Growth: Trusted by over 100 modern product-led teams and validated across 10,000+ user sessions, Fluidworks Onbi is engineered to double activation rates and significantly boost product adoption, directly contributing to your Product-Led Growth strategy.
Empowering Your Teams: With a self-service playbook editor, your marketing and CS teams can update onboarding steps and launch new variants in minutes, without developer intervention. This agility allows you to rapidly A/B test playbooks and optimize for completion rates, putting growth directly in your team's hands.
Conclusion
Fluidworks Onbi empowers SaaS companies to transform onboarding from a challenge into a powerful growth lever. By providing intelligent, human-like guidance at scale, it ensures every user finds value quickly and deeply engages with your product. Explore how Fluidworks Onbi can elevate your user activation and adoption today.
More information on Fluidworks
Launched
2023-07
Pricing Model
Free Trial
Starting Price
$ 99 /month
Global Rank
5265466
Follow
Month Visit
<5k
Tech used
Cloudflare CDN,Google Fonts,Next.js,Gzip,OpenGraph,Webpack
Top 5 Countries
100%
India
Traffic Sources
49.13%
28.27%
22.6%
Direct
Referrals
Search
Source: Similarweb (Sep 24, 2025)
Fluidworks was manually vetted by our editorial team and was first featured on 2024-07-09.
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