What is Sensay?
Employee departure often results in significant "brain drain," where critical, undocumented expertise walks out the door, costing organizations billions annually in lost productivity and repeated effort. Sensay is the definitive AI-driven offboarding platform engineered to systematically capture, transfer, and institutionalize your team’s most valuable asset: their tacit knowledge. Designed for HR and operations leaders, Sensay ensures that expertise remains accessible long after an employee has moved on, mitigating risk and dramatically accelerating replacement onboarding.
Key Features
Sensay transforms a liability (employee turnover) into an opportunity for institutional growth by deploying intelligent automation at the point of departure.
✅ Intelligent Knowledge Extraction via AI Interviewer
Sensay utilizes Sophia, our specialized AI interviewer, to conduct natural, human-like voice interviews with departing employees. This process expertly captures the nuanced, tacit knowledge, role-specific insights, and historical context that traditional document handovers inevitably miss. The result is a comprehensive record of expertise, not just a static file.
📚 Instant Access through Enterprise Integrations
Once knowledge is captured, your remaining team doesn't have to search shared drives. Sensay makes institutional memory instantly queryable through your existing workflow tools. Teams can access instant answers and generate custom documents on demand directly through integrations like Slack and Microsoft Teams.
🚀 Rapid Deployment and Guided Setup
Time is critical during turnover. Sensay offers a quick, guided setup that integrates with your organization in minutes. You can schedule the first offboarding interview within two days of setup, ensuring minimal downtime and allowing you to start preserving expertise immediately, even during rapid transitions.
Use Cases
Sensay is designed to provide immediate, tangible value across the organization, protecting operational continuity and improving efficiency.
1. Accelerate New Hire Onboarding and Time-to-Proficiency
Instead of starting from scratch, new hires can engage interactively with their predecessor’s knowledge base. They can query the AI to ask specific questions about projects, processes, and historical decisions, effectively reducing the average time required to replace expertise (which averages six months) and achieving 40% faster integration into the role.
2. Institutionalize Critical HR and Operational Knowledge
For HR departments, Sensay eliminates the recurring risk of knowledge silos. By turning offboarding into a structured capture process, organizations ensure that critical procedural expertise, institutional history, and project details are retained within the company, strengthening organizational memory and resilience against turnover.
3. Enhance Project Documentation and Audit Trails
Sensay automatically converts the rich, conversational interview data into searchable, structured knowledge. This provides a detailed, organized repository of project decisions and operational nuances, serving as an invaluable resource for compliance, future planning, and internal audits.
Why Choose Sensay?
Sensay offers a fundamentally different approach to knowledge retention compared to traditional, manual offboarding methods, delivering measurable ROI and enterprise-grade security.
| Differentiator | Sensay (AI Platform) | Traditional Methods (Handover Docs) |
|---|---|---|
| Knowledge Capture | AI interviews naturally extract deep, tacit knowledge and role nuances. | Rushed handover documents often miss critical details and context. |
| Speed & Efficiency | Setup in minutes; full knowledge capture interviews completed in days. | Requires weeks of manual effort, back-and-forth emails, and review cycles. |
| Access & Utility | Instant, interactive answers via AI chatbot integrated into workflow tools. | Knowledge is buried in static files, making it hard to find and use. |
| Long-Term Value | Knowledge compounds and remains accessible as a permanent asset. | Knowledge is lost the moment the employee is gone, creating recurring costs. |
Sensay delivers a demonstrated 95% knowledge retention rate and generates approximately 3x ROI through reduced training and knowledge-search time, directly addressing the annual $31 billion cost associated with knowledge loss.
Uncompromising Security: Sensay is built with privacy at its core. We protect your sensitive organizational knowledge using AES-256 encryption at rest, TLS encryption in transit, and strict role-based access controls, ensuring your data remains secure and accessible only to authorized personnel.
Conclusion
Stop allowing valuable expertise to disappear when employees move on. Sensay transforms the offboarding process from a reactive loss event into a proactive strategy for permanent knowledge institutionalization. Join the hundreds of companies already using Sensay to preserve their most valuable asset.
More information on Sensay
Launched
2023-6
Pricing Model
Contact for Pricing
Starting Price
Global Rank
1222922
Follow
Month Visit
23.6K
Tech used
Google Tag Manager,Next.js,Vercel,Gzip,JSON Schema,OpenGraph,Webpack,Stripe,HSTS,YouTube
Top 5 Countries
61.29%
7.83%
4.72%
4.58%
3.74%
United States
India
United Kingdom
Vietnam
Ukraine
Traffic Sources
7.57%
0.85%
0.07%
19.86%
32.37%
35.77%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Sensay was manually vetted by our editorial team and was first featured on 2024-01-30.
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