DigitalGenius
啟用全自動化電商客戶服務。DigitalGenius AI 可解決顧客查詢、執行多種操作，並有效提升 CSAT。深度整合，專為電商量身打造。
Product Genius
Product Genius 利用 AI 數位員工，透過擬人化的對話，即時收集客戶回饋。提供 24/7 全天候互動、客製化語音、即時洞察，且成本效益高。適合店內、網站、軟體使用。徹底革新回饋分析。
DigitalGenius
| Launched | 2003-10 |
| Pricing Model | Paid |
| Starting Price | |
| Tech used | Google Analytics,Google Tag Manager,HubSpot Analytics,Framer,Cloudflare CDN,Google Fonts,HTTP/3,OpenGraph,HSTS |
| Tag | Customer Service |
Product Genius
| Launched | 2024-04 |
| Pricing Model | Paid |
| Starting Price | |
| Tech used | Google Analytics,Google Tag Manager,WordPress,Google Fonts,Bootstrap,jQuery UI,jQuery,Underscore.js,Gzip,JSON Schema,OpenGraph,RSS,Varnish,Webpack,HSTS,Nginx |
| Tag | Customer Engagement,Customer Feedback,Product Design |
DigitalGenius Rank/Visit
| Global Rank | 1032987 |
| Country | United States |
| Month Visit | 29279 |
Top 5 Countries
19.42%
12.78%
7.82%
7.34%
7.16%
United States
United Kingdom
Poland
Germany
France
Traffic Sources
7.57%
1.2%
0.2%
12.37%
37.16%
41.01%
social
paidReferrals
mail
referrals
search
direct
Product Genius Rank/Visit
| Global Rank | 7562662 |
| Country | Thailand |
| Month Visit | 876 |
Top 5 Countries
80.59%
19.41%
Thailand
United States
Traffic Sources
5.45%
0.91%
0.25%
11.81%
42.89%
37.77%
social
paidReferrals
mail
referrals
search
direct
Estimated traffic data from Similarweb
What are some alternatives?
When comparing DigitalGenius and Product Genius, you can also consider the following products
CX Genie - CX Genie 是您的虛擬代理，合併人工智慧和您的支援團隊，提供更快速
Gorgias - 運用 Gorgias AI，全面革新您的電商客戶支援。整合各方通路，自動化處理工單，並將客戶服務打造成營收引擎。
Chat Bot - 運用 ChatBot 提升客戶體驗、簡化營運流程並節省時間。讓 AI 即時並準確地回覆客戶的查詢。立即試用！
VoiceGenie - 運用 VoiceGenie AI 語音助理，打造全年無休的自動化銷售與支援。以同理心連結潛在客戶與顧客，進而提升轉換率。