Glassix VS Genesys

讓我們透過對比Glassix和Genesys的優缺點,找出哪一款更適合您的需求。這份軟體對比基於真實用戶評測,比較了兩款產品的價格、功能、支援服務、易用性和用戶評價,幫助您在Glassix和Genesys中作出明智選擇,選擇最符合企業需求的那一款。

Glassix

Glassix
透過我們頂級的人工智慧客服、全通路票務系統和聊天機器人軟體,統一您的訊息、加速回應並提升客戶滿意度。

Genesys

Genesys
Genesys 是全通路的客戶體驗和聯繫中心解決方案的領導者,獲得全球超過 100 個國家/地區中超過 10,000 家公司的信賴。

Glassix

Launched 2000-03
Pricing Model Paid
Starting Price
Tech used Google Tag Manager,Webflow,Amazon AWS CloudFront,JSDelivr,Google Fonts,jQuery,Gzip,OpenGraph,HSTS
Tag Customer Service,Chatbot Character

Genesys

Launched 1997-07
Pricing Model Paid
Starting Price
Tech used Google Analytics,Amazon AWS CloudFront,Cloudflare CDN,WordPress,Google Cloud Platform,HTTP/3,JSON Schema,OpenGraph,HSTS
Tag Customer Service,Customer Engagement,Contact Management

Glassix Rank/Visit

Global Rank 96807
Country Israel
Month Visit 255574

Top 5 Countries

83.97%
6.28%
1.25%
0.97%
0.7%
Israel Brazil United States Vietnam India

Traffic Sources

1.71%
0.37%
0.12%
27.75%
18.97%
51.05%
social paidReferrals mail referrals search direct

Genesys Rank/Visit

Global Rank 100906
Country United States
Month Visit 466761

Top 5 Countries

29.42%
10.58%
6.84%
6.06%
5.42%
United States Japan Czech Republic Australia India

Traffic Sources

1.61%
1.12%
0.1%
8.43%
47.61%
41.12%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Glassix and Genesys, you can also consider the following products

Glass - 透過全通路 CRM 系統 Glass,自動化客戶關係管理。透過不同平台與客戶互動,分析趨勢,並使用 AI 驅動的聊天機器人解決問題。透過積極主動的互動以及個人化推薦,增加銷售額並提升品牌聲譽。立即試用 Glass!

helpix AI - 利用 helpix AI 的自動化回應、個性化協助與多管道參與,提升客戶滿意度。體驗全新層級的服務!

Agentix - 運用 Agentix 這款先進的 AI 代理平台,徹底革新您的業務。自動化客戶支援、潛在客戶開發、銷售等等。回應速度提升 95%、潛在客戶增加一倍、成本降低 45%。免費試用,無需信用卡。

CCXai - 運用 CCXai,全面提升顧客互動。這個 AI 驅動的平台,能整合通訊、賦能服務人員,並提供具體可行的洞察。

More Alternatives