Awaken vs Play AI Comparison in 2025

Awaken

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Awaken's Agent Guidance and Analytics suite for call centres is easy to deploy, guaranteed to improve profitability and customer experience.

Play AI

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PlayAI is a new real-time conversational voice AI platform for creating human-like voice agents. It makes conversations contextual, handles turn-taking, interruption, voice energy and emotion modulation for natural, fluid, and human conversations in real-time.

Awaken

Launched	2017-04
Pricing Model	Free Trial
Starting Price
Tech used	WordPress,Yoast SEO,Font Awesome,Google Font API
Tag	Customer Service,Customer Engagement,Data Analysis

Play AI

Launched	2017-12
Pricing Model	Free Trial
Starting Price
Tech used	Microsoft Clarity,Next.js,Vercel,Gzip,OpenGraph,Webpack,HSTS
Tag	Voice Bot,Customer Service

Awaken Rank/Visit

Global Rank	3914553
Country	United Kingdom
Month Visit	5236

Top 5 Countries

34%

33.71%

32.29%

United Kingdom United States India

Traffic Sources

6.84%

1.09%

0.1%

8.74%

39.02%

44%

social paidReferrals mail referrals search direct

Play AI Rank/Visit

Global Rank	155327
Country	United States
Month Visit	250072

Top 5 Countries

31.38%

5.68%

5.13%

3.38%

2.28%

United States Nigeria India Egypt Pakistan

Traffic Sources

4.34%

0.56%

0.09%

15.34%

36.63%

43.01%

social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Awaken and Play AI, you can also consider the following products

Awaz.ai - Automate phone calls with human-like AI agents. Build & deploy no-code voice agents to scale sales, support, and appointments 24/7.

AQX - AQX: AI voice for instant customer service, lead gen & appointment scheduling. Save time & money!

Observe.AI - Transform your contact center with Observe.AI. Autonomous AI boosts agent efficiency, enhances CX, and ensures 100% quality & compliance.

cal.ai - Cal.ai automates scheduling with lifelike AI phone calls. Reduce no-shows, engage leads, and optimize bookings for a seamless customer experience.

Cald.ai - Cald.AI uses advanced AI-powered conversational agents to transform business phone communication. With features like real-time analytics and multilingual support, it reduces costs by up to 90% and ensures efficient customer interactions.