Cresta vs Level AI Comparison in 2025

Cresta

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Transform enterprise CX with Cresta's unified AI platform. Empower human & AI agents to boost revenue, cut costs, and build lasting customer loyalty.

Level AI

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Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Cresta

Launched	1994-07
Pricing Model	Paid
Starting Price
Tech used	WordPress
Tag	Sales Coaching,Customer Engagement,Data Insights

Level AI

Launched	2018-07
Pricing Model	Paid
Starting Price
Tech used	Cloudflare CDN,Font Awesome,Google Analytics,Google Fonts,HubSpot Analytics,JSON Schema,Linkedin Insight Tag,RSS,Webpack,WordPress,cdnjs,jQuery
Tag	Customer Service

Cresta Rank/Visit

Global Rank	398858
Country	United States
Month Visit	60597

Top 5 Countries

40.73%

31.38%

6.79%

2.74%

2.72%

United States Canada India Germany Australia

Traffic Sources

2.23%

0.89%

0.1%

6.47%

41.25%

49.05%

social paidReferrals mail referrals search direct

Level AI Rank/Visit

Global Rank	479002
Country	United States
Month Visit	61016

Top 5 Countries

60.25%

7.25%

3.9%

2.85%

United States India Honduras Italy Canada

Traffic Sources

1.8%

1.14%

0.09%

8.32%

37.08%

51.58%

social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Cresta and Level AI, you can also consider the following products

Delight AI - Delight AI: Your proactive, personalized AI concierge. Deliver seamless, omnichannel CX with deep customer memory. Boost loyalty & cut costs.

Cognigy.AI - Cognigy AI Agents use generative AI to transform enterprise customer service. Deliver fast, personalized support across voice, chat, and web channels.

Cotera - Cotera: The AI platform that turns business data into automated operations. Deploy agents to monitor, analyze & execute tasks across systems. No code.

Kipps.AI - Kipps.AI: Secure enterprise AI agents for voice, chat, & customer automation. Achieve 98% precision & 50ms response times at scale.

Observe.AI - Transform your contact center with Observe.AI. Autonomous AI boosts agent efficiency, enhances CX, and ensures 100% quality & compliance.