Kapture CX VS NICE

Let’s have a side-by-side comparison of Kapture CX vs NICE to find out which one is better. This software comparison between Kapture CX and NICE is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kapture CX or NICE fits your business.

Kapture CX

Kapture CX
Transforming customer experiences in Retail, BFSI, Travel, and Consumer Durables with hyper-personalized AI-powered customer support automation for large enterprises.

NICE

NICE
NiCE unifies AI CX automation for enterprises. Boost efficiency & loyalty with intelligent virtual agents, AI copilots, & guaranteed voice quality SLA.

Kapture CX

Launched 2022-08
Pricing Model Paid
Starting Price
Tech used Google Analytics,Google Tag Manager,LinkedIn Insights,cdnjs,WordPress,Font Awesome,jQuery,Gzip,JSON Schema,OpenGraph,Apache
Tag Customer Service

NICE

Launched 1992-5
Pricing Model Paid
Starting Price
Tech used Google Tag Manager,Next.js,Gzip,OpenGraph,Webpack,Nginx
Tag Customer Engagement,Customer Service

Kapture CX Rank/Visit

Global Rank 1195517
Country India
Month Visit 23596

Top 5 Countries

63.53%
11.32%
4.14%
3.96%
3.01%
India United States Indonesia United Kingdom Vietnam

Traffic Sources

2.41%
1.17%
0.11%
5.37%
60.34%
30.42%
social paidReferrals mail referrals search direct

NICE Rank/Visit

Global Rank 101255
Country United States
Month Visit 536352

Top 5 Countries

42.08%
9.53%
6.41%
3.2%
3.12%
United States India United Kingdom Canada Germany

Traffic Sources

2.92%
1.51%
0.1%
9.29%
45.16%
41.01%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Kapture CX and NICE, you can also consider the following products

Kustomer - With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

PrimeCX AI - Built for brands who want to offer instant, accurate, and 24/7 customer support, along with continuous lead generation and appointment scheduling, all without the need to hire additional agents while enhancing the customer experience.

CCXai - Elevate customer engagement with CCXai, an AI-powered platform that unifies communication, empowers agents, and provides actionable insights.

Kapiche - Get instant, actionable insights from customer feedback with Kapiche. Our AI finds hidden patterns to slash churn & boost growth.

Kore.ai - Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

More Alternatives