Thena vs ChatGPT Comparison in 2025

Thena

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Thena is a customer engagement platform for Slack. Our platform keeps track of shared Slack channels with customers; organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.

ChatGPT

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ChatGPT is an artificial intelligence (AI) chatbot that uses natural language processing to create humanlike conversational dialogue.

Thena

Launched	2022-02
Pricing Model	Paid
Starting Price	$5 Channel/month
Tech used	Google Tag Manager,HubSpot Analytics,Webflow,Amazon AWS CloudFront,cdnjs,Google Fonts,jQuery,Gzip,JSON Schema,OpenGraph,HSTS,Intercom,Vimeo
Tag	Customer Engagement,Customer Service,Team Collaboration

ChatGPT

Launched	2007-01
Pricing Model	Freemium
Starting Price
Tech used
Tag	Content Creation,Chatbot Character,Communication

Thena Rank/Visit

Global Rank	490599
Country	United States
Month Visit	60905

Top 5 Countries

22.51%

14.19%

9.51%

8.17%

5.56%

United States Philippines India Nigeria United Kingdom

Traffic Sources

4.19%

1.44%

0.15%

8.46%

42.02%

43.44%

social paidReferrals mail referrals search direct

ChatGPT Rank/Visit

Global Rank	6
Country	United States
Month Visit	5846786290

Top 5 Countries

17.2%

8.27%

5.73%

3.7%

3.39%

United States India Brazil Japan Germany

Traffic Sources

0.28%

0.18%

0.08%

3.75%

19.23%

76.48%

social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Thena and ChatGPT, you can also consider the following products

Tarsis - Tarsis: Your GTM AI command center in Slack. Unify customer data, build intelligent agents in minutes, and automate workflows for SaaS teams.

Thunai - Thunai: Activate your org's knowledge with AI agents. Automate support, sales & marketing tasks using a self-learning platform. Get clarity from chaos.

Thoughtly - Thoughtly: AI phone agents for lead qualification & 24/7 customer service. Automate calls, integrate with your tools, & boost efficiency.

Thematic - Uncover actionable customer insights with Thematic. AI-powered analysis transforms feedback into clear themes, quantifying impact for faster decisions.

Forethought - Forethought's AI platform automates and optimizes the entire support ticket lifecycle. Lowers support costs while providing top-tier service in every customer interaction.