Thena Alternatives

Thena is a superb AI tool in the Customer Support field.However, there are many other excellent options in the market. To help you find the solution that best fits your needs, we have carefully selected over 30 alternatives for you. Among these choices, Unthread,Tarsis and Zephr are the most commonly considered alternatives by users.

When choosing an Thena alternative, please pay special attention to their pricing, user experience, features, and support services. Each software has its unique strengths, so it's worth your time to compare them carefully according to your specific needs. Start exploring these alternatives now and find the software solution that's perfect for you.

Pricing:

Best Thena Alternatives in 2025

  1. Unthread transforms Slack into a customer support hub, optimizing support processes, streamlining communication, and automating workflows.

  2. Tarsis: Your GTM AI command center in Slack. Unify customer data, build intelligent agents in minutes, and automate workflows for SaaS teams.

  3. Zephr transforms customer success with AI by monitoring customer health, identifying opportunities for growth, and preventing churn.

  4. Thunai: Activate your org's knowledge with AI agents. Automate support, sales & marketing tasks using a self-learning platform. Get clarity from chaos.

  5. Thoughtly: AI phone agents for lead qualification & 24/7 customer service. Automate calls, integrate with your tools, & boost efficiency.

  6. Tenali AI is an AI sales engineer inspired by Tenali Rama. It helps sales teams by providing real-time assistance, enterprise search, and meeting summaries, addressing issues like tech-savvy buyers and information overload.

  7. Uncover actionable customer insights with Thematic. AI-powered analysis transforms feedback into clear themes, quantifying impact for faster decisions.

  8. Aneta, the AI-powered HR agent, modernizes teams with smart surveys, instant insights, seamless automation, and easy integration. It's the innovative solution to boost employee engagement and performance.

  9. Forethought's AI platform automates and optimizes the entire support ticket lifecycle. Lowers support costs while providing top-tier service in every customer interaction.

  10. Slack AI is a simple, safe, and intuitive form of artificial intelligence that runs directly in Slack. With AI-based search, conversation summaries, and point reviews, anyone can quickly find and prioritize the most important information.

  11. Gnani.ai delivers advanced AI agents for enterprise CX. Automate omnichannel, multilingual customer interactions, reduce costs, & boost satisfaction with human-like service.

  12. Sentify enhances customer support by automating routine tasks and delivering data-driven insights to improve team performance and efficiency.

  13. Percept.AI revolutionizes customer support with tailored AI agents, instant responses, and enhanced customer experiences.

  14. ConvoZen: An AI - first customer conversation solution. It offers features like voice bots, agent assist, and multilingual transcription. Reduce manual work, boost sales, and ensure compliance.

  15. Tymely is an AI customer service agent that handles retailers' most complex tickets end-to-end and guarantees best-in-class performance with a breakthrough 99.5% accuracy, 70% cost savings and 80% ticket coverage

  16. Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.

  17. Stop losing sales! Asyntai's AI live chat offers 24/7 instant, accurate customer support. Boost conversions & cut costs with your custom AI.

  18. Automate data analysis & focus on strategy. Athena Intelligence, your AI Analyst, delivers rapid insights & frees your team.

  19. Kaia's Team offers AI Agents for businesses. It enables end - to - end automations, personalized real - time interactions, and quick deployment. With 5000+ apps, GDPR - compliant, and EU - hosted.

  20. Supercharge customer engagement and growth with Tactful AI's Intelligent Customer Engagement Platform. Leverage AI-powered analytics, omnichannel support, and workflow automation for optimized operations and enhanced customer satisfaction.

  21. Engineering and IT teams use Troopr’s purpose built automations to work more efficiently in Slack.

  22. With Lemni, you can set up Ai agents for all your customer interactions. So every interaction stays personal—no matter how big you grow. From phone calls to email support and proactive outreach. Scale your business without scaling headcount. Try for free!

  23. Syncly: AI customer intelligence unifies all feedback, even video. Get clear, actionable insights from scattered data to accelerate brand growth.

  24. Ask-AI is an innovative AI platform. Unify knowledge, automate tasks, enhance security. Empowers support, sales, and customer success teams. Streamline operations and boost productivity.

  25. Experience the power of Chatleh, an AI-powered platform on Telegram. Get assistance, explore image and audio analysis, and ask questions.

  26. AI chatbot for eCommerce: Boost sales & support! Personalized shopping, 24/7 help, & smart product recommendations.

  27. Meet your autonomous AI teammates for sales, service & recruiting. Scale your business & boost efficiency 24/7.

  28. Streamline Zendesk escalations to Jira/Slack with Pluno! One-click tickets, customizable templates, & real-time sync keep teams aligned & customers happy.

  29. Leena AI Autonomous Agent is a powerful Gen AI for enterprises. Streamlines tasks, automates workflows, and offers multilingual support. Empowers employees with instant info. Reduces support tickets and boosts satisfaction.

  30. Slashy: Your AI assistant for cross-app automation. Automate entire workflows, unify your tools, and boost productivity effortlessly.

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