Thena
Thena is a customer engagement platform for Slack. Our platform keeps track of shared Slack channels with customers; organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.
Nextiva
Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.
Thena
| Launched | |
| Pricing Model | Paid |
| Starting Price | $5 Channel/month |
| Tech used | |
| Tag |
Nextiva
| Launched | 2001-6 |
| Pricing Model | Paid |
| Starting Price | |
| Tech used | |
| Tag |
Thena Rank/Visit
| Global Rank | 802620 |
| Country | India |
| Month Visit | 53650 |
Top 5 Countries
17.92%
5.92%
2.98%
2.73%
2.61%
United States
India
United Kingdom
Philippines
Nicaragua
Traffic Sources
66.84%
25.57%
5.13%
2.06%
0.4%
Direct
Search
Referrals
Social
Paid Referrals
Nextiva Rank/Visit
| Global Rank | 41111 |
| Country | United States |
| Month Visit | 1269421 |
Top 5 Countries
85.73%
6.64%
1.12%
0.86%
0.68%
United States
Philippines
Mexico
India
United Kingdom
Traffic Sources
57.76%
23.41%
10.03%
7.35%
0.96%
0.49%
Direct
Search
Mail
Referrals
Paid Referrals
Social
What are some alternatives?
When comparing Thena and Nextiva, you can also consider the following products
Unthread - Unthread transforms Slack into a customer support hub, optimizing support processes, streamlining communication, and automating workflows.
ThinkOwl - Helpdesk software with artificial intelligence for your service center. Lift off with your AI-based
Nara - Automate Customer Engagement with Nara's AI-Powered Chatbot - Instant Responses, 24/7 Support
Cohere - Visually guide customers over phone or live chat with instant, no-download cobrowsing.