Thena vs Zephr Comparison in 2025

Thena

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Thena is a customer engagement platform for Slack. Our platform keeps track of shared Slack channels with customers; organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.

Zephr

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Zephr transforms customer success with AI by monitoring customer health, identifying opportunities for growth, and preventing churn.

Thena

Launched	2022-02
Pricing Model	Paid
Starting Price	$5 Channel/month
Tech used	Google Tag Manager,HubSpot Analytics,Webflow,Amazon AWS CloudFront,cdnjs,Google Fonts,jQuery,Gzip,JSON Schema,OpenGraph,HSTS,Intercom,Vimeo
Tag	Customer Engagement,Customer Service,Team Collaboration

Zephr

Launched	2023-07
Pricing Model	Free Trial
Starting Price
Tech used	Google Analytics,Google Tag Manager,Framer,Google Fonts,Gzip,HTTP/3,OpenGraph,HSTS
Tag	Customer Engagement,Slackbot,Team Collaboration

Thena Rank/Visit

Global Rank	490599
Country	United States
Month Visit	60905

Top 5 Countries

22.51%

14.19%

9.51%

8.17%

5.56%

United States Philippines India Nigeria United Kingdom

Traffic Sources

4.19%

1.44%

0.15%

8.46%

42.02%

43.44%

social paidReferrals mail referrals search direct

Zephr Rank/Visit

Global Rank	12252184
Country	Italy
Month Visit	169

Top 5 Countries

100%

Italy

Traffic Sources

4.8%

1.6%

0.23%

13.89%

46.01%

32.37%

social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Thena and Zephr, you can also consider the following products

Unthread - Unthread transforms Slack into a customer support hub, optimizing support processes, streamlining communication, and automating workflows.

Tarsis - Tarsis: Your GTM AI command center in Slack. Unify customer data, build intelligent agents in minutes, and automate workflows for SaaS teams.

Thunai - Thunai: Activate your org's knowledge with AI agents. Automate support, sales & marketing tasks using a self-learning platform. Get clarity from chaos.

Thoughtly - Thoughtly: AI phone agents for lead qualification & 24/7 customer service. Automate calls, integrate with your tools, & boost efficiency.

Thematic - Uncover actionable customer insights with Thematic. AI-powered analysis transforms feedback into clear themes, quantifying impact for faster decisions.