What is Counsel Health?
Counsel Health delivers reliable, affordable healthcare by seamlessly blending advanced medical AI with board-certified physicians. It solves the pain points of delayed access and high costs by providing 24/7 personalized guidance and connecting you to a doctor when treatment or deeper insight is required. This secure, integrated platform serves as your accessible first point of contact for a full spectrum of health concerns.
Key Features
Counsel is built on the principle of continuous, context-aware care, ensuring that every interaction moves your health journey forward efficiently and safely.
🩺 Integrated AI-Human Care Workflow: Begin with free, 24/7 context-aware guidance from Counsel AI, which rapidly gathers information and provides initial, evidence-based support based on your specific health data. When you require treatment, prescriptions, or deeper insight, add a board-certified doctor to the ongoing conversation with a single click for continuous and safe oversight.
🧠 Unified, Context-Aware Health Records: Unlike standard health platforms, Counsel integrates all your medical data, lab results, and conversation history into one unified record. This foundation allows both the AI and the physicians to leverage pattern recognition to see your complete health picture and deliver truly personalized care that "remembers you."
💰 Affordable, Insurance-Free Access: Access expert physician consultations for a simple, transparent fee of $29 per visit, with no insurance necessary. This model keeps expert healthcare accessible and predictable, often costing less than a standard insurance copay, while providing unlimited follow-ups within the visit period.
🔒 HIPAA and SOC 2 Compliant Security: Your privacy is paramount. Counsel adheres to the highest standards of security and encryption, maintaining both HIPAA and SOC 2 compliance. Your data is used only to deliver safe, personalized care and is guaranteed never to be sold or used to train external AI models.
Use Cases
Counsel is designed to support you across the entire spectrum of healthcare needs—from quick questions to managing ongoing conditions.
Immediate Urgent Care Triage
If you wake up with a sudden symptom, such as a rash, cold, flu, or headache, you can instantly chat with Counsel AI to describe the issue and receive immediate, evidence-based advice. If the AI determines you need professional treatment or a prescription, you can connect directly with a doctor in minutes for diagnosis and prescribing (if appropriate, excluding controlled substances).
Seamless Medication Management and Refills
Easily manage your ongoing prescriptions and refills directly through the platform. Counsel physicians can review your medication history, address potential side effects or interactions, and issue refills efficiently, helping you avoid lapses in essential treatment without the need for a physical office visit.
Proactive Health Results Review
Upload and review your lab results (e.g., cardiometabolic panels, thyroid tests) or integrate data from wearables within the unified health record. The platform helps you understand the meaning of your results in context with your history, and a doctor can step in to provide personalized guidance, discuss preventive care strategies, or order necessary follow-up testing.
Unique Advantages
Counsel isn't just a telemedicine service; it’s designed to overcome the critical limitations of generic health advice and traditional, fragmented healthcare systems.
Personalized Guidance from Day One: Unlike generic chatbots (like ChatGPT or WebMD) that lack medical context, Counsel AI connects directly to your unified medical records. This allows it to provide advice that is truly personalized and clinically trusted, backed by evidence-based research and your specific health history.
Full Spectrum of Accessible Care: Counsel covers a wide range of services, including urgent care, primary care support (medication refills, second opinions, specialist referrals), lab testing, and preventive care discussions. This holistic approach ensures you have one resource for nearly all non-emergency health needs.
Physician Oversight Built into the Chat: The ability to transition instantly from AI guidance to a licensed physician ensures that high-quality medical judgment is available exactly when needed. Counsel physicians are generally available in under 15 minutes during clinical hours (8 AM to 9 PM, 7 days/week).
Conclusion
Counsel Health provides the speed and affordability of advanced medical AI combined with the safety and comprehensive oversight of licensed medical professionals. By unifying your health data and providing continuous, personalized support, Counsel empowers you to take control of your health journey securely and affordably.
Explore Counsel today and redefine your personal healthcare experience.
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