What is Prism AI?
Stop spending hours trying to decipher user behavior from complex dashboards. Prism AI is an AI-native product analytics platform designed to give you clear answers. It automatically watches and analyzes user session replays, pinpointing exactly where users encounter friction and why they might be churning. This means you get actionable insights to improve your product, fix bugs faster, and ultimately increase your conversion rates.
See Your Product Through Your Users' Eyes
🤖 Analyzes Session Replays with AI: Let artificial intelligence do the heavy lifting. Prism automatically reviews user sessions to identify bugs, usability issues, and points of frustration in your workflows, eliminating the need for manual session review. Our Large Language Models generate comprehensive summaries of user journeys.
⚙️ Tracks Core User Flows Automatically: Define your key user paths once. Prism monitors these flows continuously, automatically adapting to product updates without requiring you to constantly reconfigure dashboards or tracking events.
💡 Delivers Actionable, Concise Insights: Understand problems at a glance. Prism provides clear, single-sentence summaries that explain what’s hindering users and often suggest specific fixes. This is powered by embedding models that cluster similar user journeys to reveal critical patterns.
⏱️ Identifies Stuck Users in Real-Time: Know the moment a user encounters difficulty. Prism can flag sessions where users appear stuck or confused, opening opportunities for proactive support or immediate workflow adjustments.
🔗 Integrates Seamlessly with Your Tools: Turn insights into action instantly. Send identified issues or improvement suggestions directly to your existing workflows in Linear, GitHub, or Cursor with minimal effort.
🚀 Installs Quickly with a Lightweight SDK: Get up and running swiftly. Integrate Prism into your web application using a single command (
bun add @prismai/record
), thanks to a lightweight SDK that minimizes impact on performance.
How Prism AI Solves Real-World Problems
Optimizing a Critical Funnel: You've noticed users dropping off during your sign-up process but aren't sure why. Prism AI analyzes sessions of users who didn't complete sign-up, highlighting that a significant portion struggled with the password requirements field. The AI summary points to unclear instructions. You update the help text, deploy the change, and see the completion rate improve.
Squashing Elusive Bugs: Your support team receives sporadic reports of checkout errors, but developers can't consistently reproduce the issue. Prism automatically flags sessions exhibiting checkout failures, providing a replay and summary that shows the exact sequence of user actions leading to the bug. This insight is sent directly to GitHub, giving developers the context needed for a quick fix.
Improving Feature Discovery and Adoption: A powerful new feature isn't getting the traction you expected. Prism analyzes sessions of users who interact with the feature area but don't fully utilize it. It identifies that users often hesitate or backtrack when trying to configure permissions, indicating confusion. This insight helps your team redesign the configuration flow for better clarity.
Move from Guesswork to Growth
Prism AI offers a smarter way to understand and improve your product. By leveraging AI to analyze user behavior directly through session replays, you gain unparalleled clarity into the user experience. Stop guessing where the problems lie and start making targeted improvements that demonstrably enhance user satisfaction and drive conversions.

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