What is Chibi?
Chibi is an AI-powered user analytics platform designed for product teams seeking to understand not just what users do, but why they do it. It provides actionable insights to help you rapidly improve your product, resolve critical issues, and achieve faster growth by eliminating guesswork from your decision-making.
Key Features
Chibi empowers product teams to gain clarity and act decisively through its intuitive, AI-driven features:
👁️ AI Analysis: Automatically identifies user friction points and highlights conversion opportunities that manual review often misses. Leveraging advanced AI, it processes complex patterns to deliver immediate, actionable insights.
🎥 Session Replay & Pattern Detection: Go beyond raw data. Chibi records user sessions, allowing you to visually understand user journeys, and then automatically labels and detects common behavioral patterns, saving you hours of tedious video analysis.
🐛 Proactive Bug Detection: Spot critical bugs and user experience issues before they significantly impact your users or revenue. The platform flags potential problems, helping you prioritize fixes based on user impact.
📈 Conversion Optimization: Pinpoint the exact moments users abandon a process or drop off, then receive actionable recommendations to enhance your conversion rates. It transforms drop-off analysis into clear improvement strategies.
🧠 Researcher Agents & Self-Serve Research: Get instant answers to complex "why" questions about user behavior without needing to conduct extensive user interviews. AI-powered research agents validate hypotheses and surface insights with a click.
Use Cases
Chibi transforms how product teams approach user understanding and optimization:
Diagnose Checkout Abandonment: If users are dropping off during your checkout process, Chibi's Conversion Optimization and Session Replay can show you exactly where the friction occurs—whether it's a confusing form field or a broken button—allowing for swift, targeted fixes.
Validate Feature Adoption: When launching a new feature, use Chibi's AI Analysis and Researcher Agents to quickly understand how users interact with it, identify any points of confusion, and validate whether it's meeting intended user needs without extensive manual testing.
Prioritize Bug Fixes by Impact: Instead of relying on anecdotal reports, Chibi's Proactive Bug Detection quantifies the user impact of identified issues, enabling your team to prioritize and resolve the most critical bugs that affect conversion and user satisfaction first.
Why Choose Chibi?
Chibi stands apart by directly addressing the common struggles product teams face, offering a streamlined path from data to actionable insights:
Instant Clarity, No Engineering Setup: Unlike traditional analytics platforms that require extensive setup and engineering resources, Chibi integrates with a single line of code in under 60 seconds. You start capturing sessions and gaining insights immediately, without developer heavy-lifting.
AI-Driven "Why" Behind the "What": While other tools show you what users do, Chibi leverages AI to automatically summarize sessions, detect friction patterns, and provide the why behind user actions. This eliminates the need to watch hours of video or sift through endless metrics, giving you actionable insights instantly.
Proactive Problem Solving: Chibi helps you move beyond reactive bug fixing. Its proactive detection capabilities ensure you spot critical UX issues and potential revenue blockers before they escalate, empowering your team to fix problems fast and maintain user satisfaction.
Self-Serve Research at Scale: Chibi's Researcher Agents offer a unique capability to answer complex user behavior questions on demand, bypassing the time and resource constraints of traditional user interviews. This democratizes user research, making deep insights accessible to your entire product team.
Conclusion
Chibi equips product teams with a powerful, AI-driven platform to move beyond guesswork and truly understand user behavior. By revealing the "why" behind every action, Chibi empowers you to make data-driven decisions that reduce friction, fix issues, and accelerate your product's growth.





