Kustomer VS Kapture CX

让我们通过对比Kustomer和Kapture CX的优缺点,找出哪一款更适合您的需求。这份软件对比基于真实用户评测,比较了两款产品的价格、功能、支持服务、易用性和用户评价,帮助您在Kustomer和Kapture CX中作出明智选择,选择最符合企业需求的那一款。

Kustomer

Kustomer
借助 Kustomer,通过全渠道消息传递、统一的客户视图和人工智能驱动的自动化为您的客户提供更快速、更丰富的体验。

Kapture CX

Kapture CX
利用超个性化 AI 驱动的客户支持自动化为大型企业转变零售、BFSI、旅游和耐用消费品领域的客户体验。

Kustomer

Launched 2004-8
Pricing Model Paid
Starting Price $89 a month
Tech used Google Tag Manager,HubSpot Analytics,WordPress,OneTrust,jQuery,Gzip,JSON Schema,OpenGraph,RSS,HSTS
Tag Customer Service,Customer Engagement,Data Analysis

Kapture CX

Launched 2022-08
Pricing Model Paid
Starting Price
Tech used Google Analytics,Google Tag Manager,LinkedIn Insights,cdnjs,WordPress,Font Awesome,jQuery,Gzip,JSON Schema,OpenGraph,Apache
Tag Customer Service

Kustomer Rank/Visit

Global Rank 395377
Country United States
Month Visit 92509

Top 5 Countries

35.95%
5.29%
4.15%
3.96%
3.53%
United States India United Kingdom Brazil Philippines

Traffic Sources

3.04%
0.95%
0.12%
7.94%
46.77%
41.18%
social paidReferrals mail referrals search direct

Kapture CX Rank/Visit

Global Rank 1195517
Country India
Month Visit 23596

Top 5 Countries

63.53%
11.32%
4.14%
3.96%
3.01%
India United States Indonesia United Kingdom Vietnam

Traffic Sources

2.41%
1.17%
0.11%
5.37%
60.34%
30.42%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Kustomer and Kapture CX, you can also consider the following products

Customerly Aura - Customerly Aura 是最优秀的 AI 聊天机器人,可提供快速、准确的语言支持。确保客户满意度;根据需要将复杂问题升级到人工服务。

CoSupport AI - CoSupport AI 彻底改变客户支持。自主代理、代理辅助、商业智能洞察。支持多种语言,安全可靠,可定制。非常适合企业。

Kayako AI - Kayako AI 是我们对不断演变的客户服务需求的勇敢回答。它旨在改变支持工单的格局,将挑战转化为机遇。

Qlient - 利用 Qlient AI 彻底改变客户管理。自动化客户获取、简化沟通,并通过全天候人工智能帮助提升客户参与度。

More Alternatives