What is Kustomer?
Kustomer's AI-powered Customer Service CRM revolutionizes customer support with its intelligent, connected, and proactive approach. It seamlessly integrates conversations, tickets, data, orders, and customer information, enabling elevated and accelerated service.
Key Features:
Intelligent Solutions: 💬 🌟 KIQ Customer Assist AI Bot: A sophisticated chatbot that solves customer issues autonomously using advanced AI language models and existing support content.
Connected Data Experience: 🔗 🌏 Centralized Customer Platform: Natively stores all customer interactions, data, and information, providing a comprehensive view of each customer's journey.
Proactive Support: 🔮 💡 Anticipate Customer Needs: Leverages robust data to identify and address customer needs proactively, minimizing inbound support volume.
Use Cases:
E-commerce: Kustomer's AI Support enhances the online shopping experience, proactively recommending products and resolving customer queries in real-time, resulting in increased sales and customer satisfaction.
Telecom: By leveraging Kustomer's proactive support, telecom providers can predict and resolve network issues before they affect customers, leading to improved service uptime and reduced support tickets.
Healthcare: Kustomer's AI-powered CRM enables healthcare providers to offer personalized care plans and proactively address patient concerns, improving patient outcomes and overall healthcare delivery.
Conclusion:
Kustomer's AI-powered Customer Service CRM empowers businesses to deliver exceptional customer experiences, optimize agent productivity, and drive business success. Its intelligent, connected, and proactive approach sets a new standard for customer support in the modern digital age.
More information on Kustomer
Launched
2004-8
Pricing Model
Paid
Starting Price
$89 a month
Global Rank
395377
Follow
Month Visit
92.5K
Tech used
Google Tag Manager,HubSpot Analytics,WordPress,OneTrust,jQuery,Gzip,JSON Schema,OpenGraph,RSS,HSTS
Top 5 Countries
35.95%
5.29%
4.15%
3.96%
3.53%
United States
India
United Kingdom
Brazil
Philippines
Traffic Sources
3.04%
0.95%
0.12%
7.94%
46.77%
41.18%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Kustomer was manually vetted by our editorial team and was first featured on 2024-02-04.
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