DigitalGenius
啟用全自動化電商客戶服務。DigitalGenius AI 可解決顧客查詢、執行多種操作，並有效提升 CSAT。深度整合，專為電商量身打造。
CX Genie
DigitalGenius
| Launched | 2003-10 |
| Pricing Model | Paid |
| Starting Price | |
| Tech used | Google Analytics,Google Tag Manager,HubSpot Analytics,Framer,Cloudflare CDN,Google Fonts,HTTP/3,OpenGraph,HSTS |
| Tag | Customer Service |
CX Genie
| Launched | 2023-04 |
| Pricing Model | Freemium |
| Starting Price | $14.99/month |
| Tech used | Google Analytics,Google Tag Manager,Cloudflare CDN,Google Fonts,Next.js,Vercel,Gzip,HTTP/3,OpenGraph,Webpack,HSTS |
| Tag | Customer Service,Customer Feedback |
DigitalGenius Rank/Visit
| Global Rank | 1032987 |
| Country | United States |
| Month Visit | 29279 |
Top 5 Countries
19.42%
12.78%
7.82%
7.34%
7.16%
United States
United Kingdom
Poland
Germany
France
Traffic Sources
7.57%
1.2%
0.2%
12.37%
37.16%
41.01%
social
paidReferrals
mail
referrals
search
direct
CX Genie Rank/Visit
| Global Rank | 1171718 |
| Country | United States |
| Month Visit | 19074 |
Top 5 Countries
40.79%
18.1%
15.02%
11.14%
3.38%
United States
Italy
Vietnam
India
Czech Republic
Traffic Sources
5.9%
1.66%
0.18%
8.35%
32.28%
50.45%
social
paidReferrals
mail
referrals
search
direct
Estimated traffic data from Similarweb
What are some alternatives?
When comparing DigitalGenius and CX Genie, you can also consider the following products
Product Genius - Product Genius 利用 AI 數位員工，透過擬人化的對話，即時收集客戶回饋。提供 24/7 全天候互動、客製化語音、即時洞察，且成本效益高。適合店內、網站、軟體使用。徹底革新回饋分析。
Gorgias - 運用 Gorgias AI，全面革新您的電商客戶支援。整合各方通路，自動化處理工單，並將客戶服務打造成營收引擎。
Chat Bot - 運用 ChatBot 提升客戶體驗、簡化營運流程並節省時間。讓 AI 即時並準確地回覆客戶的查詢。立即試用！
VoiceGenie - 運用 VoiceGenie AI 語音助理，打造全年無休的自動化銷售與支援。以同理心連結潛在客戶與顧客，進而提升轉換率。