Genesys VS CX Genie

Let’s have a side-by-side comparison of Genesys vs CX Genie to find out which one is better. This software comparison between Genesys and CX Genie is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Genesys or CX Genie fits your business.

Genesys

Genesys
Learn More | Visit Site
Elevate CX with Genesys Cloud Agentic AI. AI Studio & Guides drive growth, loyalty, and productivity—seamless, scalable, and AI-powered across every channel. Trusted by leaders.

CX Genie

CX Genie
Learn More | Visit Site
CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster

Genesys

Launched 1997-07
Pricing Model Paid
Starting Price
Tech used Google Analytics,Amazon AWS CloudFront,Cloudflare CDN,WordPress,Google Cloud Platform,HTTP/3,JSON Schema,OpenGraph,HSTS
Tag Customer Service,Customer Engagement,Contact Management

CX Genie

Launched 2023-04
Pricing Model Freemium
Starting Price $14.99/month
Tech used Google Analytics,Google Tag Manager,Cloudflare CDN,Google Fonts,Next.js,Vercel,Gzip,HTTP/3,OpenGraph,Webpack,HSTS
Tag Customer Service,Customer Feedback

Genesys Rank/Visit

Global Rank 100906
Country United States
Month Visit 466761

Top 5 Countries

29.42%
10.58%
6.84%
6.06%
5.42%
United States Japan Czech Republic Australia India

Traffic Sources

1.61%
1.12%
0.1%
8.43%
47.61%
41.12%
social paidReferrals mail referrals search direct

CX Genie Rank/Visit

Global Rank 1171718
Country United States
Month Visit 19074

Top 5 Countries

40.79%
18.1%
15.02%
11.14%
3.38%
United States Italy Vietnam India Czech Republic

Traffic Sources

5.9%
1.66%
0.18%
8.35%
32.28%
50.45%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Genesys and CX Genie, you can also consider the following products

Cognigy.AI - Cognigy AI Agents use generative AI to transform enterprise customer service. Deliver fast, personalized support across voice, chat, and web channels.

GenieTalk.ai - Revolutionize your Contact Center! Automate operations, increase revenue, & save agents time with Gen Voice AI, the #1 CCAI solution for B2B & Database companies. Make 10x more dials & have real conversations.

DigitalGenius - Unlock fully automated ecommerce customer service. DigitalGenius AI resolves queries, performs actions & boosts CSAT. Deep integrations, built for ecommerce.

VoiceGenie - Automate sales & support 24/7 with VoiceGenie AI voice agents. Engage leads & customers empathetically, boosting conversions.

More Alternatives
Genesys VS Cognigy.AI
Genesys VS GenieTalk.ai
Genesys VS DigitalGenius
Genesys VS VoiceGenie