Genesys VS CX Genie

Let’s have a side-by-side comparison of Genesys vs CX Genie to find out which one is better. This software comparison between Genesys and CX Genie is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Genesys or CX Genie fits your business.

Genesys

Genesys
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

CX Genie

CX Genie
CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster

Genesys

Launched 1997-07-30
Pricing Model Paid
Starting Price
Tech used Google Analytics,Amazon AWS CloudFront,Cloudflare CDN,WordPress,Google Cloud Platform,HTTP/3,JSON Schema,OpenGraph,HSTS
Tag Customer Service,Customer Engagement,Data Analysis,Sales management,Contact Management

CX Genie

Launched
Pricing Model Freemium
Starting Price $14.99/month
Tech used Google Analytics,Google Tag Manager,Cloudflare CDN,Google Fonts,Next.js,Vercel,Gzip,HTTP/3,OpenGraph,Webpack,HSTS
Tag Customer Service,Customer Feedback

Genesys Rank/Visit

Global Rank 114212
Country United States
Month Visit 471217

Top 5 Countries

27.05%
9.82%
7.2%
4.79%
4.59%
United States United Kingdom India Japan Australia

Traffic Sources

49.55%
40.61%
7.95%
1.42%
0.39%
0.09%
Search Direct Referrals Social Paid Referrals Mail

CX Genie Rank/Visit

Global Rank 1400328
Country Brazil
Month Visit 13945

Top 5 Countries

35.88%
31.21%
14.01%
4.76%
3.52%
United States Brazil Viet Nam India Germany

Traffic Sources

69.34%
18.81%
5.74%
5.72%
0.38%
Direct Search Referrals Mail Social

What are some alternatives?

When comparing Genesys and CX Genie, you can also consider the following products

Genesys DX - Supercharge productivity with our AI-powered chatbots. Say goodbye to scripted answers and hello to real conversations. Experience consistent, automated interactions with Genesys DX.

Cognigy.AI - Support your customers and agents with Cognigy.AI, powered by Generative and Conversational AI

Genesy AI - Instantly aggregate real-time B2B data from 30+ sources and enrichment tools, and scale personalised outreach using our AI sales agent.

GenieTalk.ai - Revolutionize your Contact Center! Automate operations, increase revenue, & save agents time with Gen Voice AI, the #1 CCAI solution for B2B & Database companies. Make 10x more dials & have real conversations.

More Alternatives