Best Genesys Alternatives in 2025
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CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster
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Cognigy AI Agents use generative AI to transform enterprise customer service. Deliver fast, personalized support across voice, chat, and web channels.
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Revolutionize your Contact Center! Automate operations, increase revenue, & save agents time with Gen Voice AI, the #1 CCAI solution for B2B & Database companies. Make 10x more dials & have real conversations.
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Unlock fully automated ecommerce customer service. DigitalGenius AI resolves queries, performs actions & boosts CSAT. Deep integrations, built for ecommerce.
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Automate sales & support 24/7 with VoiceGenie AI voice agents. Engage leads & customers empathetically, boosting conversions.
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NiCE unifies AI CX automation for enterprises. Boost efficiency & loyalty with intelligent virtual agents, AI copilots, & guaranteed voice quality SLA.
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Elevate customer engagement with CCXai, an AI-powered platform that unifies communication, empowers agents, and provides actionable insights.
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Speaq.ai is an all-in-one AI-powered CRM platform that helps businesses grow by combining various marketing and sales tools into one solution.
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Elevate CX & agent experience with LivePerson Conversational Cloud. Advanced AI platform for enterprises to unify channels & drive measurable results.
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Pega is a powerful platform for enterprise AI decisioning and workflow automation that unlocks business-transforming outcomes with real-time optimization.
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Instantly aggregate real-time B2B data from 30+ sources and enrichment tools, and scale personalised outreach using our AI sales agent.
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Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.
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With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.
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Delight AI: Your proactive, personalized AI concierge. Deliver seamless, omnichannel CX with deep customer memory. Boost loyalty & cut costs.
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AI customer service solutions. Use chatbots and artificial intelligence to provide a personalized customer experience.
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Soca Genesist: Build powerful enterprise AI agents for chat & voice automation, no code required. Automate support, streamline workflows & analyze data in minutes.
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Product Genius uses AI digital employees for real-time customer feedback via human-like conversations. 24/7 engagement, customizable voice, real-time insights, cost-effective. Ideal for in-store, website, software. Revolutionize feedback analysis.
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SmartAction delivers conversational AI as an end-to-end solution, helping brands improve CX and reduce costs with intelligent virtual agents.
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Revolutionize customer service with Zendesk AI. Enhance agent efficiency, automate self-service, and unlock generative AI capabilities. Elevate support operations and satisfaction levels.
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Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.
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CoSupport AI transforms customer support. Autonomous agent, agent assistance, BI insights. Multilingual, secure. Customizable. Ideal for businesses.
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Gnani.ai delivers advanced AI agents for enterprise CX. Automate omnichannel, multilingual customer interactions, reduce costs, & boost satisfaction with human-like service.
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Built for brands who want to offer instant, accurate, and 24/7 customer support, along with continuous lead generation and appointment scheduling, all without the need to hire additional agents while enhancing the customer experience.
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ResponseCX AI agents provide autonomous support for Shopify & DTC brands. Resolve issues, automate tasks, integrate systems. Scale 24/7.
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SigmaMind AI: Build & deploy no-code enterprise conversational AI agents. Automate customer support, sales, & operations with AI that takes real actions.
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With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.
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Make exceptional customer experiences your biggest competitive advantage. Meet prospects worldwide on their terms and maintain positive connections for years to come.
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Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.
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Front AI provides a full range of services around Conversational AI based Virtul Agents and Service
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Scale your customer support with FluxyAI's AI automation. Get 24/7 intelligent assistance, cut costs, & boost satisfaction using your unique data.