Genesys VS Genesys DX

Let’s have a side-by-side comparison of Genesys vs Genesys DX to find out which one is better. This software comparison between Genesys and Genesys DX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Genesys or Genesys DX fits your business.

Genesys

Genesys
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Genesys DX

Genesys DX
Supercharge productivity with our AI-powered chatbots. Say goodbye to scripted answers and hello to real conversations. Experience consistent, automated interactions with Genesys DX.

Genesys

Launched 1997-07-30
Pricing Model Paid
Starting Price
Tech used Google Analytics,Amazon AWS CloudFront,Cloudflare CDN,WordPress,Google Cloud Platform,Gzip,HTTP/3,JSON Schema,OpenGraph,HSTS
Tag Customer Engagement

Genesys DX

Launched 1997-07-30
Pricing Model Freemium
Starting Price
Tech used Google Analytics,Amazon AWS CloudFront,Cloudflare CDN,WordPress,Google Cloud Platform,Gzip,HTTP/3,JSON Schema,OpenGraph,HSTS
Tag Web Icons

Genesys Rank/Visit

Global Rank 60499
Country China
Month Visit 897024

Top 5 Countries

24.83%
20.65%
7.08%
5.49%
4.36%
United States India Italy United Kingdom Canada

Traffic Sources

47.93%
42.5%
6.88%
1.41%
0.76%
0.53%
Direct Search Referrals Social Mail Paid Referrals

Genesys DX Rank/Visit

Global Rank 60499
Country China
Month Visit 897024

Top 5 Countries

24.83%
20.65%
7.08%
5.49%
4.36%
United States India Italy United Kingdom Canada

Traffic Sources

47.93%
42.5%
6.88%
1.41%
0.76%
0.53%
Direct Search Referrals Social Mail Paid Referrals

What are some alternatives?

When comparing Genesys and Genesys DX, you can also consider the following products

Cognigy.AI - Support your customers and agents with Cognigy.AI, powered by Generative and Conversational AI

CX Genie - CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster

GenieTalk.ai - Revolutionize your Contact Center! Automate operations, increase revenue, & save agents time with Gen Voice AI, the #1 CCAI solution for B2B & Database companies. Make 10x more dials & have real conversations.

Vozy - With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.

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