Harvey VS Help Desk

Let’s have a side-by-side comparison of Harvey vs Help Desk to find out which one is better. This software comparison between Harvey and Help Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Harvey or Help Desk fits your business.

Harvey

Harvey
Learn More | Visit Site
Hiver: AI customer service platform. Deliver effortless, rapid support by unifying channels & automating tasks with native AI, all in your inbox.

Help Desk

Help Desk
Learn More | Visit Site
Manage all your customer messages in one place with the power of AI.Build better bonds automatically.

Harvey

Launched 2015-08
Pricing Model Freemium
Starting Price $ 25 user/month
Tech used Cloudflare Analytics,Google Analytics,Google Tag Manager,HubSpot Analytics,cdnjs,Cloudflare CDN,HTTP/3,JSON Schema,OpenGraph,Progressive Web App,HSTS
Tag Customer Service

Help Desk

Launched 1994-03
Pricing Model Paid
Starting Price $ 29 /mo
Tech used Google Tag Manager,Netlify,Gzip,JSON Schema,OpenGraph,HSTS,LiveChat
Tag Ticketing System,Customer Service,Software Development

Harvey Rank/Visit

Global Rank 151608
Country Philippines
Month Visit 259854

Top 5 Countries

19.98%
17.32%
5.73%
3.05%
3.03%
Philippines United States India Finland United Kingdom

Traffic Sources

2.38%
0.78%
0.13%
6.97%
56.21%
33.53%
social paidReferrals mail referrals search direct

Help Desk Rank/Visit

Global Rank 74523
Country United States
Month Visit 425611

Top 5 Countries

42.45%
5.76%
5.15%
3.64%
2.61%
United States Belgium Indonesia Philippines United Kingdom

Traffic Sources

1.51%
0.52%
0.1%
6.8%
37.76%
53.3%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Harvey and Help Desk, you can also consider the following products

Helploom - Helploom: Unlimited, affordable customer support. Get AI live chat, a robust help center, & scale your team without per-agent fees.

Hyperif - Ask across Calendar, Email, Drive, Slack, or your internal tools — get actionable answers, drill into data, and visualize outcomes. No flow builders, no MCPs, no brittle zaps.

Autohive - Reclaim time with Autohive. Easily build AI agents to automate repetitive tasks for your team. No coding required.

Front - Front is the customer operations platform that combines the best of AI and human support, so you can treat every customer like a VIP.

Hive Support - Discover the First AI-Powered Help Desk Plugin for WordPress. Enhance Customer Support with Ticketing, Live Chat, and AI Chatbot. Fully Self-Hosted.

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