Kapture CX VS Zendesk AI

Let’s have a side-by-side comparison of Kapture CX vs Zendesk AI to find out which one is better. This software comparison between Kapture CX and Zendesk AI is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kapture CX or Zendesk AI fits your business.

Kapture CX

Kapture CX
Transforming customer experiences in Retail, BFSI, Travel, and Consumer Durables with hyper-personalized AI-powered customer support automation for large enterprises.

Zendesk AI

Zendesk AI
Revolutionize customer service with Zendesk AI. Enhance agent efficiency, automate self-service, and unlock generative AI capabilities. Elevate support operations and satisfaction levels.

Kapture CX

Launched 2022-08
Pricing Model Paid
Starting Price
Tech used Google Analytics,Google Tag Manager,LinkedIn Insights,cdnjs,WordPress,Font Awesome,jQuery,Gzip,JSON Schema,OpenGraph,Apache
Tag Customer Service

Zendesk AI

Launched 2005-5
Pricing Model Paid
Starting Price
Tech used Google AdSense,Google Analytics,Google Tag Manager,Hotjar,Marketo,OneTrust,Segment
Tag Customer Service

Kapture CX Rank/Visit

Global Rank 1195517
Country India
Month Visit 23596

Top 5 Countries

63.53%
11.32%
4.14%
3.96%
3.01%
India United States Indonesia United Kingdom Vietnam

Traffic Sources

2.41%
1.17%
0.11%
5.37%
60.34%
30.42%
social paidReferrals mail referrals search direct

Zendesk AI Rank/Visit

Global Rank 373
Country United States
Month Visit 77044883

Top 5 Countries

35.2%
9.75%
6.65%
4.8%
3.46%
United States Japan Brazil United Kingdom France

Traffic Sources

0.86%
0.65%
0.16%
18.17%
18.1%
62.05%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Kapture CX and Zendesk AI, you can also consider the following products

Kustomer - With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

PrimeCX AI - Built for brands who want to offer instant, accurate, and 24/7 customer support, along with continuous lead generation and appointment scheduling, all without the need to hire additional agents while enhancing the customer experience.

CCXai - Elevate customer engagement with CCXai, an AI-powered platform that unifies communication, empowers agents, and provides actionable insights.

Kapiche - Get instant, actionable insights from customer feedback with Kapiche. Our AI finds hidden patterns to slash churn & boost growth.

Kore.ai - Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

More Alternatives