What is iGPT Email Intelligence API?
The iGPT Email Intelligence API transforms unstructured email conversations into structured, actionable data ready for complex reasoning and automation. Designed specifically for developers, AI teams, and product builders, it functions as a secure, scalable intelligence layer that connects critical customer and internal communications with your core business systems. You can now extract deep operational insights, detect clear action items, and surface critical priorities from threads across Gmail, Outlook, and other providers via simple, powerful API calls.
Key Features
The iGPT API provides the essential context required to move beyond simple data extraction, enabling true understanding and automated decision-making within your applications.
📧 Structured Context Layer
Transform high-volume email chaos into instantly usable structured context. iGPT automatically extracts critical details—such as intent, defined decisions, ownership assignments, and attached files—and packages them into standardized JSON formats, making your communication data immediately ready for any platform or workflow.
🧠 Agent Memory and Contextual Recall
Equip your reasoning agents and conversational AI with reliable, personalized memory. The API processes past conversations, tracks explicit commitments, and analyzes emotional tone, ensuring your agents interact with truly personal context and maintain continuity across complex, multi-message threads.
🚀 Smart Automation Triggers
Move beyond simple filtering by detecting explicit intent and decisions in live email traffic. iGPT automatically identifies when a follow-up is necessary, an update is required, or a task needs assigning, allowing you to trigger downstream actions, task updates, and CRM logging without manual sorting or complex rulesets.
🛡️ Secure by Design for Enterprise
Maintain complete control over your communication data while leveraging advanced intelligence. iGPT is built with enterprise security in mind, guaranteeing that your input data is never used for training models, prompt retention is disabled, and all processing is restricted to authorized accounts via secure OAuth-only processing.
Use Cases
The iGPT Email Intelligence API enables technical teams to build robust applications powered by genuine communication understanding.
Customer Workflows and Risk Detection
Build AI agents that actively monitor customer threads to detect shifting sentiment, explicit intent to churn, or follow-up needs. By logging these insights—such as renewal risks or deal updates—directly to systems like Salesforce or HubSpot, you ensure your sales and support teams always respond with the full, detailed conversation history and context necessary to close a deal or resolve a conflict.
Compliance, Discovery, and Auditing
Leverage the API to systematically extract commitments, obligations, and potential risk patterns buried in communication data. iGPT connects related threads and attachments, allowing internal tools to trace evidence, verify decisions, and provide cited responses for auditability with precision, significantly simplifying compliance and e-discovery processes.
Project Alignment and Collaborative Tracking
Automatically track progress, identify blockers, and confirm decisions directly from project-related team conversations. The API structures the underlying reasoning found across long email chains, ensuring that your project management dashboards and collaboration tools (like Asana or Linear) remain perfectly synchronized with the reality of ongoing discussions.
Conclusion
The iGPT Email Intelligence API provides the necessary bridge between the messy reality of enterprise communication and the structured demands of modern AI and automation workflows. By delivering live, organized, and deeply contextual data, iGPT empowers developers to build truly intelligent products that accelerate decision-making and drive tangible results.
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