What is Knownwell?
Knownwell is an AI-as-a-Service (AIaaS) platform designed to help businesses understand and manage their client relationships more effectively. It analyzes diverse data sources, including internal communications, enterprise data, and public information, to provide actionable insights that minimize client churn, maximize growth, and improve operational efficiency. Knownwell offers a comprehensive view of client portfolio health, identifies potential risks and opportunities, and empowers businesses to make data-driven decisions.
Key Features:
Portfolio Health Dashboard📊: Provides a real-time overview of the health and performance of your entire client portfolio, highlighting key trends and areas for attention.
AI-Driven Risk & Opportunity Identification🔎: Leverages advanced AI algorithms to identify potential churn risks, growth opportunities, and areas requiring immediate action within your client base.
Actionable Insights & Recommendations💡: Transforms complex data into clear, actionable insights and recommendations, enabling you to focus on the most impactful strategies for client retention and growth.
Client Relationship Mapping🗺️: Visualizes your organization's relationships with clients, revealing key connections and providing insights for strengthening engagement.
Real-Time Alerts & Notifications🔔: Provides timely alerts and notifications about critical changes in client health or emerging risks, allowing for proactive intervention.
Data Integration & Synthesis🔗: Seamlessly integrates with existing data sources, including CRM, email, communication platforms, and public data, creating a unified view of client intelligence.
Use Cases:
Proactive Churn Prevention: A professional services firm uses Knownwell to identify clients showing early signs of dissatisfaction. By analyzing communication patterns and sentiment, Knownwell alerts the firm to potential churn risks, allowing them to proactively address client concerns and prevent contract terminations.
Targeted Growth Opportunities: A sales team uses Knownwell to identify clients with high growth potential. By analyzing past interactions, purchase history, and market trends, Knownwell pinpoints clients who are most likely to expand their engagement, enabling the sales team to focus their efforts on high-value opportunities.
Improved Operational Efficiency: A customer success team uses Knownwell to prioritize their daily tasks. By analyzing client health scores and identifying clients requiring immediate attention, Knownwell helps the team focus on the most critical issues, improving response times and overall operational efficiency.
Conclusion:
Knownwell empowers businesses to move beyond traditional data analysis and embrace AI-driven client intelligence. By providing a comprehensive, real-time view of client relationships, Knownwell enables organizations to make smarter decisions, minimize churn, maximize growth, and drive operational efficiency. If your organization is looking to build stronger client relationships and achieve sustainable business growth, Knownwell is the essential tool you need.





