What is Tandem?
Tandem is an AI-powered medical scribe designed for healthcare professionals who want to eliminate hours of administrative work. It operates discreetly in the background of your patient consultations, automatically drafting accurate and comprehensive clinical notes. This allows you to dedicate your full attention to patient care, not to your keyboard.
Key Features
🎙️ Ambient Scribing for Undivided Patient Attention Tandem actively listens during in-person, virtual, or phone consultations and drafts your notes in real time. This frees you from the distraction of manual note-taking, enabling you to maintain eye contact and build stronger rapport with your patients, ultimately improving the quality of care.
📄 Instant Document & Letter Generation Go beyond standard notes. From a single patient conversation, Tandem can instantly generate referral letters, sick notes, visit summaries, and other essential documents. This feature consolidates multiple administrative tasks into one efficient step, saving you valuable time.
🔗 One-Click EHR Transfer Tandem integrates directly with your existing Electronic Health Record (EHR) system, including major platforms like EMIS and SystmOne. Once you review and approve a note, you can transfer it to the patient's record with a single click, eliminating time-consuming and error-prone copy-pasting.
🩺 Automated Clinical Coding Forget manually searching for diagnosis codes. Tandem analyzes the consultation and automatically surfaces relevant ICD-10 and other clinical codes for your review. This intelligent feature accelerates the documentation process and enhances coding accuracy.
Use Cases
1. For the General Practitioner with Back-to-Back Appointments: During a busy clinic day, you can move seamlessly from one patient to the next, confident that the notes from each consultation are being accurately drafted. At the end of the day, you simply review and finalize the documentation in a fraction of the time, helping you leave work on schedule.
2. For the Specialist Conducting a Detailed Assessment: Whether you're a physiotherapist evaluating mobility or a psychologist discussing a patient's history, every detail matters. Tandem captures the nuances of the conversation, ensuring that your final notes are thorough and precise, providing a solid foundation for an effective treatment plan.
3. For the Clinician in a Multilingual Community: Conduct a consultation in a patient's native language, such as Arabic or Spanish, and Tandem will transcribe the conversation and generate the clinical notes in your preferred language (e.g., English or Swedish). This breaks down communication barriers and ensures documentation remains consistent and clear.
Why Choose Tandem?
Focus on Clinical Intelligence, Not Just Transcription Tandem does more than convert speech to text. It understands clinical context. For example, if you say a patient's "lungs sound good," Tandem documents it as "Lungs clear to auscultation bilaterally." This level of intelligence produces professional, structured notes that are ready for the medical record with minimal editing.
Uncompromising Security & Compliance Built on the highest security standards, Tandem is ISO 27001 certified, GDPR compliant, and adheres to NHS regulations. Audio is processed in real time and never stored, and all data is encrypted and handled within the EU. You can adopt Tandem with full confidence that patient data is protected.
Support from Clinical Peers Our customer success team includes more than 20 former doctors and psychologists. When you need support, you're speaking with someone who has direct experience with the clinical environment and understands your workflow and challenges.
Conclusion
Tandem is engineered to remove the administrative friction from your practice, reducing documentation time and clinician burnout. By automating your notes, it empowers you to reclaim your time and focus on what truly matters: providing exceptional patient care.
Explore how Tandem can transform your daily workflow and help you get back to the heart of medicine.





