Userology AI

Userology is the AI-powered UX research platform designed to eliminate bottlenecks and operational overhead for customer-obsessed product teams. It addresses the critical challenge of slow, manual qualitative research by using agentic AI to moderate interviews and tests at scale. This allows you to secure deep, high-quality user insights in days, not weeks, accelerating your development cycles and improving product clarity.

Key Features

Userology leverages advanced AI and a vast participant network to deliver consistent, scalable, and unbiased qualitative data, transforming raw conversations into ready-to-share insights instantly.

🌎 Global AI-Led Generative Interviews

The platform’s vision-aware AI runs in-depth, adaptive interviews across 40+ languages globally. Unlike fixed scripts, the AI moderator uses context-aware probing, adapting follow-up questions in real-time based on participant responses and observed behavior. This ensures consistent, unbiased moderation that captures genuine, nuanced feedback.

🎯 High-Quality Participant Recruitment

Access a managed panel pool of over 15 million users spanning 100+ industries worldwide. Userology utilizes AI-led screening and vetting processes to ensure you recruit the precise demographic and behavioral profiles required for high-fidelity research, eliminating manual recruitment overhead.

💻 Multi-Platform Prototype and Live Testing

Conduct seamless usability testing across major platforms. The AI moderator can test Android, iOS, Web interfaces, and Figma prototypes. The system tracks real-time interaction, identifying misclicks, time-on-task, and hesitation points, while the moderator dynamically asks users why they performed a specific action.

📊 Instant, Actionable Insight Generation

Move immediately from interview completion to analysis. Userology automatically identifies qualitative and quantitative patterns across all sessions, providing immediate, actionable recommendations. You can "chat with your data" to quickly query findings, allowing teams to focus on implementation rather than manual transcription and synthesis.

Use Cases

Userology is built for teams who need rapid clarity to ship fast, ensuring every product decision is backed by fresh, high-quality user data.

1. Rapid Prototype Validation Before Sprint Close

A design team needs to validate a critical feature workflow in a Figma prototype within 48 hours to meet a launch deadline. Instead of scheduling and moderating 15 interviews manually, they set up the task in Userology in minutes. The platform automatically recruits the target users, conducts AI-moderated sessions, and delivers a consolidated report with a Usability Score, heatmaps, and clear feedback on user friction points—all before the next sprint planning meeting.

2. Scaling Qualitative Feedback for Global Markets

A product manager launching an app in four new European and Asian markets needs deep qualitative insights into first-time user experience (FTUE) nuances specific to each region. Leveraging the platform's 40+ language support and global panel, the team runs 100 simultaneous AI-moderated interviews, ensuring culturally sensitive probing and consistent feedback collection without requiring local research staff in every country.

3. Longitudinal Tracking of Evolving User Habits

To understand how a new B2B product integrates into daily workflows, a research team initiates an AI-powered Diary Study. The AI agent sends contextual prompts based on prior user entries over two weeks, tracking evolving usage patterns, frustrations, and routines. This longitudinal approach surfaces real habits and use-case evolution that static surveys or single interviews would miss.

Why Choose Userology?

Userology fundamentally shifts the economics and timeline of qualitative research, providing a competitive edge through verifiable speed and consistent quality.

Verified Competitive Advantages:

• 80% Reduction in Time-to-Insights: By automating recruitment, moderation, and synthesis, Userology transforms research timelines from several weeks to just a few days, enabling product teams to make smarter, faster decisions.
• Unbiased, Consistent Moderation: The AI moderator delivers 100% consistent session quality, eliminating the variability and potential bias inherent in multi-researcher human moderation. This scale is vital for unlocking high-quality qualitative data across hundreds or thousands of participants.
• Built for Trust and Security: Userology is SOC 2 compliant, reflecting a strong commitment to system security and controls, ensuring your proprietary data and participant information are managed with the highest standards of trust.

Conclusion

Userology transforms the research function from a slow bottleneck into a competitive advantage. By blending high-quality AI moderation with rapid, deep analysis, you gain the clarity needed to ship faster, reduce costly rework, and build products that truly resonate with your customers. Explore how Userology can unlock qualitative research at true scale.