What is Listen Labs?
Getting meaningful feedback from your customers often feels like a trade-off. Traditional interviews offer depth but take significant time and resources, while surveys provide scale but lack nuance. Listen Labs bridges this gap. It's an AI-first research platform designed to help you understand what your customers truly want by conducting insightful interviews and analyzing qualitative data at speed and scale. Go from research question to comprehensive report in hours, not weeks.
Key Features
🤖 AI-Moderated Interviews: Engage participants with an AI interviewer that asks personalized follow-up questions, just like a human researcher, uncovering richer insights across hundreds of interviews simultaneously. Expect responses that are, on average, three times longer than typical feedback methods.
🌍 Global Participant Recruitment: Access a diverse pool of over 30 million B2B and B2C participants worldwide, integrate your preferred panel provider, or easily share interview links with your own user base. Define your audience, and Listen finds the right people.
📊 Instant, Actionable Analysis: Move beyond raw data. Automatically receive detailed reports within hours, identifying key themes, generating user personas, and highlighting crucial takeaways – ready for presentation and strategic decisions.
🌐 Multi-Language Capabilities: Conduct research globally with automatic translation and transcription for over 50 languages. This ensures you capture authentic feedback directly from users in their own language, without barriers.
🖼️ Versatile Stimuli Testing: Gather feedback on various materials crucial to your work, including videos, images, ad concepts, messaging, or even interactive Figma prototypes, to see exactly how users react and why.
💬 Flexible Engagement: Connect with participants in the format that suits them best – through video recordings (capturing valuable non-verbal cues and tone), audio chats, or text-based interviews.
📄 Survey Data Analysis: Already have open-ended survey responses? Upload your CSV data. Listen Labs can analyze thousands of existing qualitative answers, transforming them into strategic insights with consulting-grade precision, saving you weeks of manual coding.
Use Cases: Putting Listen Labs to Work
See how Listen Labs streamlines your research process and delivers results rapidly:
Testing a New Product Concept: Instead of organizing lengthy focus groups, upload your concept visuals or description. Listen Labs recruits your target audience and conducts hundreds of AI-moderated interviews overnight. By morning, you receive a report detailing the concept's strengths, weaknesses, key user quotes, and even video highlight reels showing genuine reactions – enabling faster iteration.
Understanding Website Usability: Want to know if your new landing page truly resonates or if users can navigate a new feature? Share the URL or Figma prototype link via Listen Labs. Participants interact with the design while the AI asks targeted questions about clarity and ease of use. You quickly pinpoint confusion points and gather specific improvement suggestions, backed by video evidence of their experience.
Analyzing Annual Survey Feedback: You've collected thousands of insightful open-ended responses in your annual customer satisfaction survey, but manually coding them would take weeks. Upload the CSV export to Listen Labs. Within hours, you get a quantified breakdown of key themes, sentiment analysis, and illustrative quotes, revealing strategic insights that were previously buried in the text data.
Conclusion
Listen Labs offers a fundamentally faster and more insightful way to connect with your customers and understand their perspectives. By combining the depth of qualitative interviews with the speed and scale of AI automation, you can replace time-consuming manual research methods without sacrificing quality. Get closer to your users, make data-driven decisions more confidently, and receive comprehensive, actionable reports in a fraction of the traditional time. As Lauren Neville, Director of Product Insights at Chubbies, notes, Listen Labs "compresses hours of work into minutes...and uncovers qual/quant insights in real time."
More information on Listen Labs
Launched
2024-02
Pricing Model
Paid
Starting Price
Global Rank
189402
Follow
Month Visit
304.8K
Tech used
Google Analytics,Google Tag Manager,LinkedIn Insights,Framer,Google Fonts,Vercel,Gzip,JSON Schema,OpenGraph,HSTS
Top 5 Countries
92.32%
1.36%
1.26%
1.19%
1.13%
United States
Brazil
India
Sweden
Canada
Traffic Sources
61.22%
17.32%
17.02%
3.93%
0.45%
0.05%
Direct
Search
Referrals
Social
Paid Referrals
Mail
Listen Labs was manually vetted by our editorial team and was first featured on 2025-04-25.
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