Cresta VS Observe.AI

让我们通过对比Cresta和Observe.AI的优缺点,找出哪一款更适合您的需求。这份软件对比基于真实用户评测,比较了两款产品的价格、功能、支持服务、易用性和用户评价,帮助您在Cresta和Observe.AI中作出明智选择,选择最符合企业需求的那一款。

Cresta

Cresta
自助服务、实时指导和呼叫后洞察。AI 发掘专业知识,让团队让每次客户谈话都富有价值。

Observe.AI

Observe.AI
Observe.AI 助您的联络中心实现全面转型升级。其自主AI技术可显著提升坐席效率、优化客户体验,并百分百确保质量与合规。

Cresta

Launched 1994-07
Pricing Model Paid
Starting Price
Tech used WordPress
Tag Sales Coaching,Customer Engagement,Data Insights

Observe.AI

Launched 2017-12
Pricing Model Contact for Pricing
Starting Price
Tech used Google Analytics,Google Tag Manager,HubSpot Analytics,Webflow,Amazon AWS CloudFront,cdnjs,JSDelivr,unpkg,Google Fonts,jQuery,OpenGraph
Tag Customer Service,Customer Engagement,Sales Coaching,Voice Note Prospecting

Cresta Rank/Visit

Global Rank 398858
Country United States
Month Visit 60597

Top 5 Countries

40.73%
31.38%
6.79%
2.74%
2.72%
United States Canada India Germany Australia

Traffic Sources

2.23%
0.89%
0.1%
6.47%
41.25%
49.05%
social paidReferrals mail referrals search direct

Observe.AI Rank/Visit

Global Rank 337274
Country United States
Month Visit 85321

Top 5 Countries

45.92%
26.49%
3.86%
2.36%
2.08%
United States India Nigeria United Kingdom Philippines

Traffic Sources

5.37%
1.22%
0.13%
7.96%
34.49%
50.81%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Cresta and Observe.AI, you can also consider the following products

Delight AI - Delight AI: Your proactive, personalized AI concierge. Deliver seamless, omnichannel CX with deep customer memory. Boost loyalty & cut costs.

Cognigy.AI - Cognigy AI Agents 运用生成式AI,赋能企业客户服务实现转型升级。在语音、聊天、网络等全渠道,提供迅速、个性化的支持服务。

Cotera - Cotera:将业务数据转化为自动化运营的AI平台。部署智能体,实现跨系统监测、分析与任务执行。无代码。

Kipps.AI - Kipps.AI: Secure enterprise AI agents for voice, chat, & customer automation. Achieve 98% precision & 50ms response times at scale.

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