DigitalGenius
啟用全自動化電商客戶服務。DigitalGenius AI 可解決顧客查詢、執行多種操作，並有效提升 CSAT。深度整合，專為電商量身打造。
Genesys
DigitalGenius
| Launched | 2003-10 |
| Pricing Model | Paid |
| Starting Price | |
| Tech used | Google Analytics,Google Tag Manager,HubSpot Analytics,Framer,Cloudflare CDN |
| Tag | Customer Service |
Genesys
| Launched | 1997-07 |
| Pricing Model | Paid |
| Starting Price | |
| Tech used | Google Analytics,Amazon AWS CloudFront,Cloudflare CDN,WordPress,Google Cloud Platform |
| Tag | Customer Service,Customer Engagement,Contact Management |
DigitalGenius Rank/Visit
| Global Rank | 620403 |
| Country | United States |
| Month Visit | 40075 |
Top 5 Countries
22.82%
17.24%
13.75%
7.68%
4.7%
United States
United Kingdom
Denmark
Germany
Canada
Traffic Sources
8.27%
1.35%
0.56%
14.36%
37.16%
37.86%
social
paidReferrals
mail
referrals
search
direct
Genesys Rank/Visit
| Global Rank | 108666 |
| Country | United States |
| Month Visit | 411303 |
Top 5 Countries
32.13%
10.11%
7.05%
4.98%
4.25%
United States
India
Japan
Italy
Australia
Traffic Sources
1.47%
1.32%
0.08%
8.48%
45.73%
42.93%
social
paidReferrals
mail
referrals
search
direct
Estimated traffic data from Similarweb
What are some alternatives?
When comparing DigitalGenius and Genesys, you can also consider the following products
CX Genie - CX Genie 是您的虛擬代理，合併人工智慧和您的支援團隊，提供更快速
Product Genius - Product Genius 利用 AI 數位員工，透過擬人化的對話，即時收集客戶回饋。提供 24/7 全天候互動、客製化語音、即時洞察，且成本效益高。適合店內、網站、軟體使用。徹底革新回饋分析。
Gorgias - 運用 Gorgias AI，全面革新您的電商客戶支援。整合各方通路，自動化處理工單，並將客戶服務打造成營收引擎。
Chat Bot - 運用 ChatBot 提升客戶體驗、簡化營運流程並節省時間。讓 AI 即時並準確地回覆客戶的查詢。立即試用！
VoiceGenie - 運用 VoiceGenie AI 語音助理，打造全年無休的自動化銷售與支援。以同理心連結潛在客戶與顧客，進而提升轉換率。