DigitalGenius VS Gorgias

讓我們透過對比DigitalGenius和Gorgias的優缺點,找出哪一款更適合您的需求。這份軟體對比基於真實用戶評測,比較了兩款產品的價格、功能、支援服務、易用性和用戶評價,幫助您在DigitalGenius和Gorgias中作出明智選擇,選擇最符合企業需求的那一款。

DigitalGenius

DigitalGenius
啟用全自動化電商客戶服務。DigitalGenius AI 可解決顧客查詢、執行多種操作,並有效提升 CSAT。深度整合,專為電商量身打造。

Gorgias

Gorgias
運用 Gorgias AI,全面革新您的電商客戶支援。整合各方通路,自動化處理工單,並將客戶服務打造成營收引擎。

DigitalGenius

Launched 2003-10
Pricing Model Paid
Starting Price
Tech used Google Analytics,Google Tag Manager,HubSpot Analytics,Framer,Cloudflare CDN,Google Fonts,HTTP/3,OpenGraph,HSTS
Tag Customer Service

Gorgias

Launched 2002-11
Pricing Model Free Trial
Starting Price $50 per month
Tech used Webflow,Amazon AWS CloudFront,JSDelivr,CookieLaw,OneTrust,Google Fonts,jQuery,Splide,Gzip,OpenGraph
Tag Customer Service,Communication,Sales Management

DigitalGenius Rank/Visit

Global Rank 1032987
Country United States
Month Visit 29279

Top 5 Countries

19.42%
12.78%
7.82%
7.34%
7.16%
United States United Kingdom Poland Germany France

Traffic Sources

7.57%
1.2%
0.2%
12.37%
37.16%
41.01%
social paidReferrals mail referrals search direct

Gorgias Rank/Visit

Global Rank 14260
Country United States
Month Visit 2374354

Top 5 Countries

52.37%
9.23%
4.41%
4.19%
3.65%
United States Philippines United Kingdom Canada Australia

Traffic Sources

1.2%
0.35%
0.17%
3.61%
17.21%
77.46%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing DigitalGenius and Gorgias, you can also consider the following products

CX Genie - CX Genie 是您的虛擬代理,合併人工智慧和您的支援團隊,提供更快速

Product Genius - Product Genius 利用 AI 數位員工,透過擬人化的對話,即時收集客戶回饋。提供 24/7 全天候互動、客製化語音、即時洞察,且成本效益高。適合店內、網站、軟體使用。徹底革新回饋分析。

Chat Bot - 運用 ChatBot 提升客戶體驗、簡化營運流程並節省時間。讓 AI 即時並準確地回覆客戶的查詢。立即試用!

VoiceGenie - 運用 VoiceGenie AI 語音助理,打造全年無休的自動化銷售與支援。以同理心連結潛在客戶與顧客,進而提升轉換率。

More Alternatives