Forethought VS FirstSupport

讓我們透過對比Forethought和FirstSupport的優缺點,找出哪一款更適合您的需求。這份軟體對比基於真實用戶評測,比較了兩款產品的價格、功能、支援服務、易用性和用戶評價,幫助您在Forethought和FirstSupport中作出明智選擇,選擇最符合企業需求的那一款。

Forethought

Forethought
Forethought 的 AI 平台可自動化並優化整個支援工單的生命週期。在每次客戶互動中提供頂級服務的同時,降低支援成本。

FirstSupport

FirstSupport
FirstSupport 透過自動化翻譯、資訊檢索、見解報告、標籤等功能,為客戶支援團隊賦予超能力。

Forethought

Launched 2017-12
Pricing Model Free Trial
Starting Price
Tech used Google Analytics,Google Tag Manager,HubSpot Analytics,LinkedIn Insights,Amazon AWS CloudFront,Cloudflare CDN,WordPress
Tag Customer Service

FirstSupport

Launched 2023-9
Pricing Model Paid
Starting Price
Tech used Cloudflare CDN,Next.js
Tag Customer Service,Response Generators,Support Operations

Forethought Rank/Visit

Global Rank 316340
Country United States
Month Visit 140485

Top 5 Countries

23.82%
16.25%
10.01%
8.1%
6.26%
United States Pakistan United Kingdom India Vietnam

Traffic Sources

0.08%
49.88%
40.74%
1.94%
6.5%
0.86%
mail direct search social referrals paidReferrals

FirstSupport Rank/Visit

Global Rank 0
Country Mexico
Month Visit 249

Top 5 Countries

100%
Mexico

Traffic Sources

5.21%
1.13%
0.21%
12.69%
46.55%
32.93%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Forethought and FirstSupport, you can also consider the following products

Thoughtly - Thoughtly 是一個免程式碼平台。幾分鐘內即可建立 AI 語音代理人。客製化語音,跨渠道部署。非常適合客戶服務及更多應用情境。

Front - Front 是一款整合 AI 與真人支援兩大優勢的客戶營運平台,讓您能將每一位客戶都視如貴賓。

AssistBot - 運用貴公司的資料訓練專屬 AI 代理,即可立即解決 80% 的客服工單。當需要人工介入時,系統會無縫轉接並完整保留對話脈絡,賦予您的團隊超強能力。

Percept.AI - Percept.AI 透過客製化 AI 代理、即時回應與增強的客戶體驗,為客戶支援帶來革命性變化。

Chat Bot - 運用 ChatBot 提升客戶體驗、簡化營運流程並節省時間。讓 AI 即時並準確地回覆客戶的查詢。立即試用!

More Alternatives