NICE vs Nextiva Comparison in 2025

NICE

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NiCE unifies AI CX automation for enterprises. Boost efficiency & loyalty with intelligent virtual agents, AI copilots, & guaranteed voice quality SLA.

Nextiva

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Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

NICE

Launched	1992-5
Pricing Model	Paid
Starting Price
Tech used	Google Tag Manager,Next.js,Gzip,OpenGraph,Webpack,Nginx
Tag	Customer Engagement,Customer Service

Nextiva

Launched	2001-6
Pricing Model	Paid
Starting Price
Tech used	cdnjs,Cloudflare CDN,WordPress,jQuery,Gzip,JSON Schema,OpenGraph,PHP,HSTS
Tag	Customer Service,Team Collaboration,Data Analysis

NICE Rank/Visit

Global Rank	101255
Country	United States
Month Visit	536352

Top 5 Countries

42.08%

9.53%

6.41%

3.2%

3.12%

United States India United Kingdom Canada Germany

Traffic Sources

2.92%

1.51%

0.1%

9.29%

45.16%

41.01%

social paidReferrals mail referrals search direct

Nextiva Rank/Visit

Global Rank	45963
Country	United States
Month Visit	1031155

Top 5 Countries

83.83%

3.76%

2.62%

1.25%

0.66%

United States Mexico Philippines India Ukraine

Traffic Sources

0.53%

0.89%

0.07%

4.67%

23.76%

70.08%

social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing NICE and Nextiva, you can also consider the following products

Genesys - Elevate CX with Genesys Cloud Agentic AI. AI Studio & Guides drive growth, loyalty, and productivity—seamless, scalable, and AI-powered across every channel. Trusted by leaders.

CCXai - Elevate customer engagement with CCXai, an AI-powered platform that unifies communication, empowers agents, and provides actionable insights.

Cognigy.AI - Cognigy AI Agents use generative AI to transform enterprise customer service. Deliver fast, personalized support across voice, chat, and web channels.

Delight AI - Delight AI: Your proactive, personalized AI concierge. Deliver seamless, omnichannel CX with deep customer memory. Boost loyalty & cut costs.

Observe.AI - Transform your contact center with Observe.AI. Autonomous AI boosts agent efficiency, enhances CX, and ensures 100% quality & compliance.