Best NICE Alternatives in 2024
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CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster
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Transforming customer experiences in Retail, BFSI, Travel, and Consumer Durables with hyper-personalized AI-powered customer support automation for large enterprises.
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Support your customers and agents with Cognigy.AI, powered by Generative and Conversational AI
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Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.
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Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
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Supercharge productivity with our AI-powered chatbots. Say goodbye to scripted answers and hello to real conversations. Experience consistent, automated interactions with Genesys DX.
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SentiOne’s Conversational AI Platform: Revolutionize your brand’s online presence with intelligent social listening, customer service automation, and NLU. Enhance brand reputation, provide 24/7 support, and uncover sales opportunities. Experience efficiency and growth with SentiOne
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Transform customer experiences with Siena AI, an empathic customer service tool. Effortlessly manage multiple channels, craft human-like responses, and engage seamlessly.
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With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.
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Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.
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Voice Analytics for Call Centers. VoiceBase provides AI-Powered Voice Analytics to forward-thinking Enterprise organizations.
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Revolutionize your Contact Center! Automate operations, increase revenue, & save agents time with Gen Voice AI, the #1 CCAI solution for B2B & Database companies. Make 10x more dials & have real conversations.
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Elevate your customer service with Sierra's AI: Empathetic, real-time support tailored to your brand. Transform interactions & boost satisfaction now!
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With our Chatbot Platform you can automate conversations between companies and people across a wide range of different text and voice channels.
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Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.
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Personalized, Al-Powered Email Responses to Boost Efficiency, Nurture Clients, and Transform Your Customer Experience!
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Supercharge customer engagement and growth with Tactful AI's Intelligent Customer Engagement Platform. Leverage AI-powered analytics, omnichannel support, and workflow automation for optimized operations and enhanced customer satisfaction.
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LivePerson's Conversational AI platform helps brands embrace automation-first customer experiences for better scale, engagement, and results.
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Singapore & SEA leading chatbot company, empowering Fortune 500 Brands to automate marketing, commerce & customer service via Whatsapp, Messenger, Instagram
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Seamlessly integrate accurate and explainable language capabilities into your products and services. Process text, audio, and video without size limits.
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SmartAction delivers conversational AI as an end-to-end solution, helping brands improve CX and reduce costs with intelligent virtual agents.
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EdgeTier is a real-time AI system that monitors conversations, identifies issues, and surfaces insights. EdgeTier takes data and makes it accessible.
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Boost CX with Simplify360: Unify channels, empower agents with AI chatbots, and streamline engagement for optimal support. Elevate your customer service now!
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Global leader in AI & NLU technology for Enterprise Search, Ecommerce, Chatbots & more
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Experience the magic of JustCall AI in your customer interactions. Gain actionable insights, coach your agents, understand customer sentiments, and transform the experience in real-time.
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Boost efficiency & customer satisfaction with ccRobot.ai: 24/7 AI support, automate tasks, and achieve hyper-automation. Elevate your business now!
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Revolutionize customer interaction with Clever Chat, an AI tool that creates a personalized chatbot for your website. Enhance customer experience and business efficiency with its standout features like multilingual support, easy customization, and AI-driven analytics. Elevate your customer service and engagement with Clever Chat's versatility, customizable design, and data-driven insights. Boost lead conversion, customer satisfaction, and operational efficiency.
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Discover Leexi, the ultimate conversational intelligence solution! Boost your business with seamless AI-Meeting and AI-Notes capabilities, hassle-free connectivity, and comprehensive analysis for growth. Embrace the new normality and thrive in today's fast-paced world. Choose Leexi now!
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Improve customer interactions with CallZen - a comprehensive contact center intelligence software. From AI transcription to automated quality management, enhance conversation data and agent performance.
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Enhance customer engagement with AIConvert's Omnichannel engagement software. Proactively engage, consolidate messaging, and unify customer data for effective communication.