NICE
Build relationships that last with the only AI purpose-built platform for customer experience (CX)
Genesys
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
NICE
| Launched | 1992-5 |
| Pricing Model | Paid |
| Starting Price | |
| Tech used | |
| Tag |
Genesys
| Launched | 1997-07-30 |
| Pricing Model | Paid |
| Starting Price | |
| Tech used | Google Analytics,Amazon AWS CloudFront,Cloudflare CDN,WordPress,Google Cloud Platform,Gzip,HTTP/3,JSON Schema,OpenGraph,HSTS |
| Tag | Customer Engagement |
NICE Rank/Visit
| Global Rank | 88263 |
| Country | United States |
| Month Visit | 701409 |
Top 5 Countries
56.01%
15.18%
7.92%
2.23%
2.05%
United States
India
United Kingdom
Singapore
Canada
Traffic Sources
45%
32.21%
13.42%
4.12%
2.95%
2.3%
Search
Direct
Referrals
Social
Paid Referrals
Mail
Genesys Rank/Visit
| Global Rank | 60499 |
| Country | China |
| Month Visit | 897024 |
Top 5 Countries
24.83%
20.65%
7.08%
5.49%
4.36%
United States
India
Italy
United Kingdom
Canada
Traffic Sources
47.93%
42.5%
6.88%
1.41%
0.76%
0.53%
Direct
Search
Referrals
Social
Mail
Paid Referrals
What are some alternatives?
When comparing NICE and Genesys, you can also consider the following products
CX Genie - CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster
Kapture CX - Transforming customer experiences in Retail, BFSI, Travel, and Consumer Durables with hyper-personalized AI-powered customer support automation for large enterprises.
Cognigy.AI - Support your customers and agents with Cognigy.AI, powered by Generative and Conversational AI
Nextiva - Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.