ProProfs VS Knowledge base

Let’s have a side-by-side comparison of ProProfs vs Knowledge base to find out which one is better. This software comparison between ProProfs and Knowledge base is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ProProfs or Knowledge base fits your business.

ProProfs

ProProfs
Learn More | Visit Site
Build an AI-powered knowledge base & help center with ProProfs. Reduce support tickets, offer 24/7 self-service & centralize internal docs.

Knowledge base

Knowledge base
Learn More | Visit Site
Knowledge base software for lightning-fast customer support and effortless self-service. Help your customers and support teams at the same time.

ProProfs

Launched 2021-10
Pricing Model Free Trial
Starting Price
Tech used
Tag Customer Service,Content Creation,Knowledge Base

Knowledge base

Launched 1997-6
Pricing Model Paid
Starting Price $ 49 /mo
Tech used Google Tag Manager,Netlify,Gzip,JSON Schema,OpenGraph,HSTS
Tag Knowledge Search,Knowledge Base,Customer Service

ProProfs Rank/Visit

Global Rank 707716
Country United States
Month Visit 45294

Top 5 Countries

21.21%
8.7%
7.22%
4.26%
3.93%
United States India Nigeria Armenia United Kingdom

Traffic Sources

4.46%
0.86%
0.16%
10.27%
48%
36.07%
social paidReferrals mail referrals search direct

Knowledge base Rank/Visit

Global Rank 778557
Country United States
Month Visit 41916

Top 5 Countries

19.73%
11.44%
5.77%
5.53%
5.31%
United States India Philippines South Africa Brazil

Traffic Sources

4.75%
0.91%
0.12%
16.44%
44.2%
33.23%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing ProProfs and Knowledge base, you can also consider the following products

HelpLook - Get a free help desk & knowledge base system fast with HelpLook. Offer AI-powered instant answers to users, reduce support tickets, and boost self-service.

Help.center - Help.center: AI-powered knowledge base & chat for fast customer support. Automate answers, reduce workload. Free trial!

Knowmax - Knowmax: AI knowledge platform for CX. Empower agents with instant, accurate answers & interactive guides for flawless customer service.

Question Base - Question Base helps customer-facing teams close more deals and support tickets by accessing instant verified answers to their questions in Slack. Powered by AI.

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