What is Levity?
Handling a deluge of freight emails? You know the drill: sifting through countless messages, manually extracting information, and updating systems. It's time-consuming, prone to errors, and frankly, takes you away from what truly matters – building relationships with your carriers and customers. Levity is here to change that. It's an AI-powered platform designed to automate your freight email operations, freeing your team from repetitive tasks and giving them back valuable time.
Key Features:
Automate Email Classification: 🏷️ Levity automatically categorizes incoming emails and attachments based on your specific needs (e.g., spot quote requests, track and trace, order entry). This means no more manual tagging, sorting, or routing – it's all handled for you.
Streamline Order Entry: ➡️ Levity integrates directly with your TMS (Transportation Management System). It intelligently extracts order details from emails and automatically inputs them into your system.
Unlock Inbox Analytics: 📊 Gain a 360-degree view of what's happening across your team's inboxes. Levity provides real-time, actionable insights into request types, customer sentiment, quoting funnels, and win/loss ratios.
PhoneAI agents that handle outbound operations.📞: Use PhoneAI to perform tasks such as: check calls, check payment status, load check ups, tracking, invoice follow-ups, and scheduling.
Use Cases:
Faster Quote Responses: Imagine a spot quote request arrives. Levity instantly identifies it, extracts the load details, and even helps determine the rate. Your team can then send a personalized reply in minutes, not hours, significantly increasing your chances of winning the business.
Proactive Track & Trace: Instead of manually chasing down updates, Levity helps automate the process. When integrated with PhoneAI, it can gather driver and carrier updates. Your team can then focus on exceptions and proactively address any potential delays, keeping customers informed and satisfied.
Data-Driven Decision Making: Wondering why your win/loss ratio has changed? Levity's analytics dashboard reveals the trends. You can see how many quote requests you're receiving, how many you're winning, and identify areas for improvement in your sales process.
Conclusion:
Levity isn't just another automation tool; it's a strategic advantage for freight companies looking to streamline operations, boost efficiency, and gain a competitive edge. By automating the tedious aspects of email management, Levity empowers your team to focus on building stronger relationships, making smarter decisions, and ultimately, moving more freight with less effort. It lets you get the same visibility into your email that you have in your TMS.
More information on Levity
Top 5 Countries
21.18%
10.83%
9.61%
4.86%
4.61%
United States
Singapore
India
Vietnam
Ireland
Traffic Sources
4.6%
0.83%
0.11%
9.87%
47.38%
37.07%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Levity was manually vetted by our editorial team and was first featured on 2023-03-07.
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