Maisie AI

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Take the pressure off your team with an AI-powered conversational sales & support assistant that automatically handles customer queries 24/7.0
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What is Maisie AI?

Maisie AI is an eCommerce chatbot platform that offers instant customer support, real-time order status updates, and the ability to escalate queries to a human team. By leveraging AI technology, Maisie AI improves customer satisfaction while reducing the workload on your customer service team.


Key Features:

1. 🤖 Instant Customer Support: Maisie AI provides immediate answers to customer queries 24/7, relieving pressure on your customer service team and improving overall satisfaction.

2. 📦 Real-Time Order Status Updates: Customers can easily check the status of their orders in real-time, including tracking information, reducing inbound queries and providing transparency.

3. 👥 Handover to Human Team: For more complex or sensitive inquiries that require a personal touch, shoppers can seamlessly transition from the chatbot to live chat or email with your human support team.


Use Cases:

1. Scenario 1: A customer wants to know when their package will arrive but doesn't want to wait for an email response. They use Maisie AI's instant support feature and receive real-time updates on their order status without needing assistance from a human agent.

2. Scenario 2: A shopper has questions about product specifications before making a purchase decision. Instead of contacting your support team directly, they engage with Maisie AI's chatbot feature and get immediate answers without any delay.

3. Scenario 3: A customer encounters an issue with their recent purchase and needs personalized assistance from a human representative. They are able to smoothly transition from interacting with the chatbot to engaging in live chat or emailing your dedicated support team.


Conclusion:


With its advanced features like instant customer support, real-time order updates, and seamless handover between bots and humans, Maisie AI revolutionizes eCommerce by enhancing user experience while optimizing operational efficiency for businesses. By harnessing the power of artificial intelligence in this way,MaisieAI empowers companies across industries to provide exceptional customer service and streamline their support processes.

  • Maisie AI

More information on Maisie AI

Launched
2020-8
Pricing Model
Paid
Starting Price
Global Rank
1965035
Country
United States
Month Visit
69.5K
Tech used

Top 5 Countries

10.94%
4.61%
4.26%
2.56%
2.41%
United States United Kingdom India Viet Nam Guatemala

Traffic Sources

73.62%
17.83%
7.16%
1.39%
Search Direct Referrals Social
Updated Date: 2024-02-04
Maisie AI was manually vetted by our editorial team and was first featured on September 4th 2024.
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