What is Sonant?
Sonant is an intelligent AI receptionist specifically designed for insurance P&C agencies, brokers, and distributors. It addresses the challenge of managing routine incoming calls, transforming these interactions into revenue-generating opportunities. By automating essential communication and administrative tasks, Sonant empowers your agency to significantly increase staff productivity and enhance client relationships around the clock.
Key Features
🗣️ 24/7 Intelligent Call Handling: Sonant provides continuous, personalized service with zero waiting times, ensuring every inbound call is addressed promptly. Its multilingual AI sounds remarkably human and can even recognize returning customers for a tailored, consistent experience.
📝 Automated Quote Intaking & Servicing: Streamline your operations by letting Sonant automatically collect comprehensive quote details from callers, pushing this information directly into your Agency Management System (AMS) or rater. It also efficiently gathers data for common servicing inquiries, significantly reducing manual effort.
🔄 Seamless System Integration & Post-Call Automation: Sonant integrates directly with leading insurance AMS and CRM platforms. After each call, it generates concise summaries, extracts relevant data, and automatically updates your systems, eliminating manual data entry and ensuring data consistency.
📅 Dynamic Call Transfer & Appointment Scheduling: When a human touch is needed, Sonant intelligently transfers calls to the appropriate agent or third party. It also autonomously manages your agency's calendar, scheduling appointments and sending confirmations without requiring staff intervention.
Use Cases
Optimizing After-Hours Lead Capture: Instead of relying on voicemails, Sonant captures new quote requests and critical servicing information 24/7, even outside business hours. This ensures your agency never misses a potential lead, as evidenced by one agency capturing $120,000 in quotes after hours.
Freeing Up Staff for High-Value Tasks: By efficiently handling routine inquiries, appointment scheduling, and basic information collection, Sonant allows your human agents to focus on complex policy sales, cultivating client relationships, and engaging in strategic initiatives, leading to a significant increase in overall production time.
Ensuring Consistent Client Experience: Sonant delivers a uniformly high standard of service across all calls, regardless of time or volume. This consistent, personalized interaction builds trust and satisfaction, ensuring every client receives timely and accurate assistance tailored to your agency's guidelines.
Why Choose Sonant?
Sonant isn't just another answering service; it's a strategic asset for your insurance agency.
Dedicated Insurance Expertise: Unlike generic AI solutions, Sonant is specifically trained on insurance terminology and common inquiries, ensuring accurate and relevant responses that resonate with your clients.
Proven Time & Cost Savings: Agencies leveraging Sonant have reported significant gains, such as a 50% reduction in time spent on renewals, directly translating to enhanced operational efficiency and reduced overhead costs.
Uninterrupted 24/7 Service: Guarantee your clients can reach you anytime, day or night. Sonant eliminates missed calls and ensures immediate, personalized attention, keeping your agency operational around the clock without additional staffing expenses.
Seamless Workflow Integration: Sonant doesn't just answer calls; it actively participates in your workflow by integrating with your existing AMS and CRM. This ensures data consistency and automates critical follow-up tasks, streamlining your entire agency operation.
Conclusion
Sonant empowers insurance agencies to modernize their client interactions, transforming routine calls into strategic opportunities for growth. By leveraging intelligent AI, you can elevate service quality, boost staff productivity, and drive profitability. Discover how Sonant can redefine your agency's client engagement and operational efficiency.
More information on Sonant
Launched
2024-02
Pricing Model
Contact for Pricing
Starting Price
Global Rank
2879195
Follow
Month Visit
6.7K
Tech used
Top 5 Countries
67.69%
28.06%
4.26%
United States
Portugal
Canada
Traffic Sources
12.65%
1.28%
0.1%
5.92%
34.42%
45.63%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Oct 9, 2025)
Sonant was manually vetted by our editorial team and was first featured on 2025-10-09.
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