Helploom VS Harvey

让我们通过对比Helploom和Harvey的优缺点,找出哪一款更适合您的需求。这份软件对比基于真实用户评测,比较了两款产品的价格、功能、支持服务、易用性和用户评价,帮助您在Helploom和Harvey中作出明智选择,选择最符合企业需求的那一款。

Helploom

Helploom
Helploom: Unlimited, affordable customer support. Get AI live chat, a robust help center, & scale your team without per-agent fees.

Harvey

Harvey
Hiver: AI customer service platform. Deliver effortless, rapid support by unifying channels & automating tasks with native AI, all in your inbox.

Helploom

Launched 2025-07
Pricing Model Freemium
Starting Price $29 /month
Tech used
Tag

Harvey

Launched 2015-08
Pricing Model Freemium
Starting Price $ 25 user/month
Tech used Cloudflare Analytics,Google Analytics,Google Tag Manager,HubSpot Analytics,cdnjs,Cloudflare CDN,HTTP/3,JSON Schema,OpenGraph,Progressive Web App,HSTS
Tag Customer Service

Helploom Rank/Visit

Global Rank
Country Germany
Month Visit 738

Top 5 Countries

58.44%
35.62%
5.95%
Germany India United States

Traffic Sources

7.78%
0.84%
0.07%
5.73%
16.46%
68.81%
social paidReferrals mail referrals search direct

Harvey Rank/Visit

Global Rank 151608
Country Philippines
Month Visit 259854

Top 5 Countries

19.98%
17.32%
5.73%
3.05%
3.03%
Philippines United States India Finland United Kingdom

Traffic Sources

2.38%
0.78%
0.13%
6.97%
56.21%
33.53%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Helploom and Harvey, you can also consider the following products

HelpLook - 使用 HelpLook,快速搭建一套免费的帮助台与知识库系统。借助 AI 强大能力,为用户提供即时解答,有效减少支持工单,并大幅提升自助服务效率。

Help.center - 帮助中心:利用 AI 驱动的知识库和聊天功能,提供快速的客户支持。自动解答问题,减轻工作负担。免费试用!

HelpKite - HelpKite: 24/7 AI customer support & LiveChat. Automate queries, ensure human help, and convert conversations into leads. Deploy in minutes.

Lumro - Lumro: 部署全天候AI智能代理,赋能销售与客户支持。自动处理各项任务,精准捕捉潜在客户,高效完成支付流程,从而让您的团队从繁琐事务中解放出来,聚焦核心战略增长。

More Alternatives