Helploom VS Harvey

讓我們透過對比Helploom和Harvey的優缺點,找出哪一款更適合您的需求。這份軟體對比基於真實用戶評測,比較了兩款產品的價格、功能、支援服務、易用性和用戶評價,幫助您在Helploom和Harvey中作出明智選擇,選擇最符合企業需求的那一款。

Helploom

Helploom
Helploom: Unlimited, affordable customer support. Get AI live chat, a robust help center, & scale your team without per-agent fees.

Harvey

Harvey
Hiver: AI customer service platform. Deliver effortless, rapid support by unifying channels & automating tasks with native AI, all in your inbox.

Helploom

Launched 2025-07
Pricing Model Freemium
Starting Price $29 /month
Tech used
Tag

Harvey

Launched 2015-08
Pricing Model Freemium
Starting Price $ 25 user/month
Tech used Cloudflare Analytics,Google Analytics,Google Tag Manager,HubSpot Analytics,cdnjs,Cloudflare CDN,HTTP/3,JSON Schema,OpenGraph,Progressive Web App,HSTS
Tag Customer Service

Helploom Rank/Visit

Global Rank
Country Germany
Month Visit 738

Top 5 Countries

58.44%
35.62%
5.95%
Germany India United States

Traffic Sources

7.78%
0.84%
0.07%
5.73%
16.46%
68.81%
social paidReferrals mail referrals search direct

Harvey Rank/Visit

Global Rank 151608
Country Philippines
Month Visit 259854

Top 5 Countries

19.98%
17.32%
5.73%
3.05%
3.03%
Philippines United States India Finland United Kingdom

Traffic Sources

2.38%
0.78%
0.13%
6.97%
56.21%
33.53%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Helploom and Harvey, you can also consider the following products

HelpLook - 使用 HelpLook,快速建立一套免費的服務台與知識庫系統。為使用者提供 AI 驅動的即時解答,降低客服工單量,並提升自助服務。

Help.center - Help.center:運用 AI 技術的知識庫與聊天機器人,提供快速的客戶支援。自動產生回覆,減少工作量。免費試用!

HelpKite - HelpKite: 24/7 AI customer support & LiveChat. Automate queries, ensure human help, and convert conversations into leads. Deploy in minutes.

Lumro - Lumro: 部署全天候 AI 代理,負責銷售與客戶支援。自動化處理各項任務、精準捕捉潛在客戶、快速處理款項,讓您的團隊心無旁騖,專注於策略性成長。

More Alternatives