CX Genie Alternatives

CX Genie is a superb AI tool in the Customer Support field.However, there are many other excellent options in the market. To help you find the solution that best fits your needs, we have carefully selected over 30 alternatives for you. Among these choices, DigitalGenius,Genesys and VoiceGenie are the most commonly considered alternatives by users.

When choosing an CX Genie alternative, please pay special attention to their pricing, user experience, features, and support services. Each software has its unique strengths, so it's worth your time to compare them carefully according to your specific needs. Start exploring these alternatives now and find the software solution that's perfect for you.

Pricing:

Best CX Genie Alternatives in 2025

  1. Unlock fully automated ecommerce customer service. DigitalGenius AI resolves queries, performs actions & boosts CSAT. Deep integrations, built for ecommerce.

  2. Elevate CX with Genesys Cloud Agentic AI. AI Studio & Guides drive growth, loyalty, and productivity—seamless, scalable, and AI-powered across every channel. Trusted by leaders.

  3. Automate sales & support 24/7 with VoiceGenie AI voice agents. Engage leads & customers empathetically, boosting conversions.

  4. Revolutionize your Contact Center! Automate operations, increase revenue, & save agents time with Gen Voice AI, the #1 CCAI solution for B2B & Database companies. Make 10x more dials & have real conversations.

  5. Elevate customer engagement with CCXai, an AI-powered platform that unifies communication, empowers agents, and provides actionable insights.

  6. Enhance customer experience, streamline operations, and save time with ChatBot. Get instant and accurate AI responses to customer queries. Try it now!

  7. Boost efficiency & customer satisfaction with ccRobot.ai: 24/7 AI support, automate tasks, and achieve hyper-automation. Elevate your business now!

  8. Product Genius uses AI digital employees for real-time customer feedback via human-like conversations. 24/7 engagement, customizable voice, real-time insights, cost-effective. Ideal for in-store, website, software. Revolutionize feedback analysis.

  9. Built for brands who want to offer instant, accurate, and 24/7 customer support, along with continuous lead generation and appointment scheduling, all without the need to hire additional agents while enhancing the customer experience.

  10. Personalized, Al-Powered Email Responses to Boost Efficiency, Nurture Clients, and Transform Your Customer Experience!

  11. Create customized chatbots for websites and WhatsApp with AI-powered ChatbotGen. Easily personalize, optimize, and collaborate with team members.

  12. Deploy AI chatbots built on your business data. Get instant, accurate answers, automate tasks & enhance engagement. Code-free. Secure & global.

  13. ChatQube: Your 24/7 AI chatbot for instant customer support. Automate queries using your knowledge base, boost CSAT & cut costs by 60%.

  14. Chatsguru: Build and deploy a custom AI chatbot on your website in seconds. Integrate data, crawl sites, train with AI, customize, generate leads, analyze user behavior. Ideal for e - commerce, SaaS, and education.

  15. Cognigy AI Agents use generative AI to transform enterprise customer service. Deliver fast, personalized support across voice, chat, and web channels.

  16. ChatGent is an AI-powered assistant that uses advanced GPT models to streamline tasks and interactions, boosting productivity and effectiveness.

  17. Get 24/7 AI customer support & leads with GaliChat. Instant answers, easy setup, multilingual. Try free!

  18. ChatMatrix offers advanced AI chatbots to enhance customer engagement and automate support for your business.

  19. Create your own AI chatbot with ChatbotGPT - an alternative to OpenAI's GPTs. Customizable, multilingual, and easy to deploy. Get started now!

  20. Genai is the future of chatbots, learning, research, education, coding, and more. Collect and mix data from any source and deploy your Genai in minutes.

  21. ResponseCX AI agents provide autonomous support for Shopify & DTC brands. Resolve issues, automate tasks, integrate systems. Scale 24/7.

  22. Exei: AI automates customer service & operations. No-code, multilingual, voice. Boost efficiency & customer happiness!

  23. Kindly: Build AI agents for support & sales with our no-code platform. Multilingual, integrates with your CRM, & boosts customer experience.

  24. Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.

  25. Genie, your secure AI data analyst, employs Gen-ai-SQL to automate complex queries for instant insights. Engineered with security and customizable guardrails, Genie boosts productivity while ensuring data safety.

  26. From Startups to Creators, ChatGator reduces your customer support efforts by 60%. Our AI assistant chatbot will answer customer questions, resolve issues and more.

  27. Revolutionize your business with Agentix, an advanced AI agent platform. Automate customer support, lead gen, sales & more. 95% faster responses, double leads, 45% cost reduction. Free trial, no credit card.

  28. Wonderchat is a platform that allows you to build custom AI chatbots using your website content and files. These chatbots can answer customer questions, provide support, and guide users through your website.

  29. Build AI Chatbot powered by ChatGPT or Llama 3 in minutes, no coding

  30. Create personalized chatbots trained on your website content & FAQs with GPTHelp.ai. Enhance customer support & user engagement effortlessly.

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