Best Genesys DX Alternatives in 2024
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Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
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CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster
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Revolutionize your Contact Center! Automate operations, increase revenue, & save agents time with Gen Voice AI, the #1 CCAI solution for B2B & Database companies. Make 10x more dials & have real conversations.
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With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.
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Support your customers and agents with Cognigy.AI, powered by Generative and Conversational AI
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Build relationships that last with the only AI purpose-built platform for customer experience (CX)
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Transform your digital experience with Genesia AI, your empathetic virtual companion. From emotional support to practical advice, it’s your personalized assistant. Explore, learn, and grow with Genesia AI. Download now and begin your AI journey!
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Connect with prospects and customers, improve CX, and drive more sales with AI-powered cloud solutions, fully integrated with your CRM.
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Dialogflow is a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding and Google AI.
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Say hello to conversational experiences that help you exceed customer expectations on your website.All from one enterprise-grade platform.
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Easy-to-use omnichannel customer service software for conversational support and ticketing, supercharged with generative AI.
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Resolve up to 70% of customer issues with the GPT chatbot, Knowledge base, HelpHub, and intelligent Searchbar.
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SmartAction delivers conversational AI as an end-to-end solution, helping brands improve CX and reduce costs with intelligent virtual agents.
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Revolutionize customer support with Dialogview: Where AI meets omnichannel efficiency for unmatched customer interactions
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Transforming customer experiences in Retail, BFSI, Travel, and Consumer Durables with hyper-personalized AI-powered customer support automation for large enterprises.
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Genus AI automates creative for catalog ads and videos, creates ideal audiences and improves ad performance for your brand. Genus AI - Automate Creativity and Boost Growth.
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Generative Artificial Intelligence is a cognitive force multiplier and will have a profound impact on the business landscape. Process augmentation is how your business will initially leverage AI to remain competitive.
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EdgeTier is a real-time AI system that monitors conversations, identifies issues, and surfaces insights. EdgeTier takes data and makes it accessible.
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Revolutionize customer service with Zendesk AI. Enhance agent efficiency, automate self-service, and unlock generative AI capabilities. Elevate support operations and satisfaction levels.
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Amelia puts Conversational AI and Generative AI to work for businesses, elevating engagement, empowering employees and transforming operations. Discover what AI can do when it’s more than just idle chatter.
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Based on innovative technologies such as Cloud-Native, AI-Agents and Web3, the integrated design of
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Awaken's Agent Guidance and Analytics suite for call centres is easy to deploy, guaranteed to improve profitability and customer experience.
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PlayAI is a new real-time conversational voice AI platform for creating human-like voice agents. It makes conversations contextual, handles turn-taking, interruption, voice energy and emotion modulation for natural, fluid, and human conversations in real-time.
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Deliver consistent CX across Email, Chat & Agents across the whole customer journey, to drive more sales / revenue and reduce costs, using our cutting edge generative AI platform.
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Genai is the future of chatbots, learning, research, education, coding, and more. Collect and mix data from any source and deploy your Genai in minutes.
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Genie, your secure AI data analyst, employs Gen-ai-SQL to automate complex queries for instant insights. Engineered with security and customizable guardrails, Genie boosts productivity while ensuring data safety.
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Certainly is a Conversational AI platform designed to create a digital twin of a company's best sale
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Improve customer interactions with CallZen - a comprehensive contact center intelligence software. From AI transcription to automated quality management, enhance conversation data and agent performance.
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Create custom chatbots with your data. Get better insights about your users. Gather leads and increase sales with NexxtSupport cutting edge recommendation engine.
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Supercharge customer engagement and growth with Tactful AI's Intelligent Customer Engagement Platform. Leverage AI-powered analytics, omnichannel support, and workflow automation for optimized operations and enhanced customer satisfaction.