Freshworks Customer Service Suite VS Sentify

Let’s have a side-by-side comparison of Freshworks Customer Service Suite vs Sentify to find out which one is better. This software comparison between Freshworks Customer Service Suite and Sentify is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshworks Customer Service Suite or Sentify fits your business.

Freshworks Customer Service Suite

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Easy-to-use omnichannel customer service software for conversational support and ticketing, supercharged with generative AI.

Sentify

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Sentify enhances customer support by automating routine tasks and delivering data-driven insights to improve team performance and efficiency.

Freshworks Customer Service Suite

Launched	1998-2
Pricing Model	Paid
Starting Price
Tech used	AWIN,Facebook,Google Analytics,Google Tag Manager,Linkedin Insight Tag,OneTrust,Optimizely,Sizmek
Tag	Customer Service,Customer Engagement

Sentify

Launched	2023-09
Pricing Model	Paid
Starting Price
Tech used	Webflow,Amazon AWS CloudFront,Google Fonts,jQuery,Gzip,OpenGraph,Amazon AWS S3,YouTube
Tag	Customer Service,Web Analytics

Freshworks Customer Service Suite Rank/Visit

Global Rank	38645
Country	United States
Month Visit	1580776

Top 5 Countries

24.9%

12.46%

9.51%

2.67%

2.48%

United States India United Kingdom Germany Canada

Traffic Sources

0.93%

1.02%

0.08%

17.42%

35.44%

45.11%

social paidReferrals mail referrals search direct

Sentify Rank/Visit

Global Rank	8169420
Country	United States
Month Visit	243

Top 5 Countries

100%

United States

Traffic Sources

9.04%

0.9%

0.19%

12.43%

35.08%

41.55%

social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Freshworks Customer Service Suite and Sentify, you can also consider the following products

Freshsales - Empower your sales team with Freshsales' AI-powered CRM software. Drive productivity, close deals faster, and increase revenue. Try it free today!

Front - Front is the customer operations platform that combines the best of AI and human support, so you can treat every customer like a VIP.

Kustomer - With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

CoSupport AI - CoSupport AI transforms customer support. Autonomous agent, agent assistance, BI insights. Multilingual, secure. Customizable. Ideal for businesses.

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Freshworks Customer Service Suite VS CoSupport AI