Freshworks Customer Service Suite VS Front

Let’s have a side-by-side comparison of Freshworks Customer Service Suite vs Front to find out which one is better. This software comparison between Freshworks Customer Service Suite and Front is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshworks Customer Service Suite or Front fits your business.

Freshworks Customer Service Suite

Freshworks Customer Service Suite
Easy-to-use omnichannel customer service software for conversational support and ticketing, supercharged with generative AI.

Front

Front
Front is the customer operations platform that combines the best of AI and human support, so you can treat every customer like a VIP.

Freshworks Customer Service Suite

Launched 1998-2
Pricing Model Paid
Starting Price
Tech used AWIN,Facebook,Google Analytics,Google Tag Manager,Linkedin Insight Tag,OneTrust,Optimizely,Sizmek
Tag Customer Service,Customer Engagement

Front

Launched 1998-09
Pricing Model Free Trial
Starting Price
Tech used
Tag

Freshworks Customer Service Suite Rank/Visit

Global Rank 38645
Country United States
Month Visit 1580776

Top 5 Countries

24.9%
12.46%
9.51%
2.67%
2.48%
United States India United Kingdom Germany Canada

Traffic Sources

0.93%
1.02%
0.08%
17.42%
35.44%
45.11%
social paidReferrals mail referrals search direct

Front Rank/Visit

Global Rank 185815
Country United States
Month Visit 272811

Top 5 Countries

34.96%
4.43%
4.23%
3.56%
3.26%
United States United Kingdom India Puerto Rico Canada

Traffic Sources

1.94%
0.85%
0.1%
7.05%
46.12%
43.93%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Freshworks Customer Service Suite and Front, you can also consider the following products

Freshsales - Empower your sales team with Freshsales' AI-powered CRM software. Drive productivity, close deals faster, and increase revenue. Try it free today!

Kustomer - With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Sentify - Sentify enhances customer support by automating routine tasks and delivering data-driven insights to improve team performance and efficiency.

CoSupport AI - CoSupport AI transforms customer support. Autonomous agent, agent assistance, BI insights. Multilingual, secure. Customizable. Ideal for businesses.

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