Best Freshworks Customer Service Suite Alternatives in 2025
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Empower your sales team with Freshsales' AI-powered CRM software. Drive productivity, close deals faster, and increase revenue. Try it free today!
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Front is the customer operations platform that combines the best of AI and human support, so you can treat every customer like a VIP.
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With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.
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Sentify enhances customer support by automating routine tasks and delivering data-driven insights to improve team performance and efficiency.
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CoSupport AI transforms customer support. Autonomous agent, agent assistance, BI insights. Multilingual, secure. Customizable. Ideal for businesses.
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FirstSupport gives customer support teams superpowers by automating translation, information retrieval, insights reports, tagging, and more.
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Fin, the #1 AI agent for customer service, resolves complex queries others can't. Boost efficiency, reduce agent workload, and scale support.
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Improve customer service efficiency with MagicReply, an AI assistant that provides personalized, multilingual support across multiple channels. Join now!
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Forethought's AI platform automates and optimizes the entire support ticket lifecycle. Lowers support costs while providing top-tier service in every customer interaction.
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Boost CX with Simplify360: Unify channels, empower agents with AI chatbots, and streamline engagement for optimal support. Elevate your customer service now!
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Manage all your customer messages in one place with the power of AI.Build better bonds automatically.
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Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.
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Front AI provides a full range of services around Conversational AI based Virtul Agents and Service
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Hiver: AI customer service platform. Deliver effortless, rapid support by unifying channels & automating tasks with native AI, all in your inbox.
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AI Chatbot for your website and your businesses messaging platforms on one dash using automous AI and Customer Support agents.
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Get 24/7 AI customer support in minutes. Desk.Help scans your site to create an AI Help Center & Chatbot instantly. Save time & automate answers.
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Revolutionize customer service with Zendesk AI. Enhance agent efficiency, automate self-service, and unlock generative AI capabilities. Elevate support operations and satisfaction levels.
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Revolutionize customer service with Intercom’s AI-powered platform—instant answers, omnichannel support, and actionable insights for seamless, human-quality interactions.
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Sobot: The all-in-one AI contact center. Unify channels, automate support with AI, boost agent productivity & deliver seamless customer experiences.
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Automate 80% of support tickets with Fini AI's Sophie. This human-like AI understands intent, takes action, and resolves complex issues end-to-end.
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Meet SiteJetAI, the ultimate customer support bot! Ditch expensive VA's for swift responses, lower costs & top service. Seamlessly integrate with Slack, Zapier, Hubspot, Zendesk, and more.
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AeroChat is your omnichannel customer communication platform — unifying AI chat, live chat, and ticketing into one seamless workspace for faster replies, lower support load, and happier customers.
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Enhance customer experience, streamline operations, and save time with ChatBot. Get instant and accurate AI responses to customer queries. Try it now!
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Resolve 70% of your support tickets instantly with AI agents that connect to your CRM and operate any API to take actions for customers"
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Scale your customer support with FluxyAI's AI automation. Get 24/7 intelligent assistance, cut costs, & boost satisfaction using your unique data.
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Transform customer support with LiveChatAI, an AI-powered chatbot that reduces volumes and boosts satisfaction. Train AI with your own content, integrate human support seamlessly, and support multiple languages. Enhance customer interactions now!
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Help.center: AI-powered knowledge base & chat for fast customer support. Automate answers, reduce workload. Free trial!
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Discover the First AI-Powered Help Desk Plugin for WordPress. Enhance Customer Support with Ticketing, Live Chat, and AI Chatbot. Fully Self-Hosted.
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SmartAction delivers conversational AI as an end-to-end solution, helping brands improve CX and reduce costs with intelligent virtual agents.
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Boost your customer support efficiency with BoldDesk by Syncfusion. Automate tasks, create a knowledge base, and customize your support system.