What is DisputeNinja?
Dealing with chargebacks can feel like an uphill battle. You follow the rules, ship the product, support your customer, submit all your evidence... and sometimes, you still lose the funds and get hit with a fee. The reasons why are often unclear, and the whole process drains valuable time you could be spending growing your business. If manually compiling evidence and writing dispute responses feels like a frustrating, time-consuming chore with uncertain outcomes, there’s a more effective way.
DisputeNinja leverages AI to help you build compelling, evidence-backed responses, significantly increasing your chances of winning chargebacks. We focus on turning the complex dispute process into a clearer, faster, and more successful experience for businesses like yours. Already, over 200 merchants on Stripe trust DisputeNinja, recovering hundreds of thousands in revenue that might otherwise have been lost.
How DisputeNinja Helps You Win
🤖 Generate AI-Powered Responses: Simply upload your evidence, and our AI gets to work. It analyzes your specific case details and crafts a tailored response, drawing insights from past disputes we’ve successfully won for similar products and businesses. This means your response is not just generic, but strategically written to address the dispute reason code effectively.
✅ Perform Smart Evidence Checks: Stop guessing what information banks actually need. DisputeNinja evaluates the evidence you have against the specific chargeback reason code. It then clearly tells you what’s missing or what additional documentation could strengthen your case, maximizing your odds of winning before you even submit the response.
🔌 Integrate Seamlessly with Stripe: Built with Stripe users in mind, DisputeNinja connects with your existing workflow. Managing disputes becomes less about navigating different platforms and more about efficiently providing the right information.
See DisputeNinja in Action: Use Cases
The Busy E-commerce Store: You're juggling orders, marketing, and customer service. When several chargebacks hit at once, instead of spending hours on each, you upload your order details, shipping confirmations, and customer communications to DisputeNinja. Within minutes, you have professionally drafted responses ready for review and submission, freeing up your afternoon.
The Subscription Service Provider: A customer claims they never received access to your digital service. DisputeNinja’s evidence checks prompt you to include server logs showing login activity and email confirmations of account setup, details you might have overlooked. This specific evidence directly refutes the claim, leading to a won dispute.
The Merchant Tired of Losing: You've lost disputes before and felt unsure why. Using DisputeNinja, the AI crafts a response highlighting specific clauses in your terms of service the customer agreed to and cross-references delivery confirmation details. The structured, evidence-focused response, guided by AI insights from previous wins, helps you successfully overturn the chargeback.
Reclaim Your Revenue and Your Time
DisputeNinja is designed to give you a significant advantage in the chargeback process. By combining AI-driven response writing with intelligent evidence analysis, you can expect to:
Increase your win rate: Our users typically see their win rates double.
Save significant time: Reduce the 30-60 minutes spent per dispute to just a few.
Gain clarity and confidence: Understand exactly what evidence is needed and submit responses backed by data from past successful disputes.
Stop letting chargebacks drain your resources and morale. Start winning more disputes with smarter, AI-powered responses.





